Description: When i updated to 6.3.1.2 (x64) from 6.2 the application got updated but the windows Start menu link did not update.They are still trying to point to 6.2 versions.I can right click on the file to open with LibreOffice and it points to the right application. Steps to Reproduce: 1.Just update an existing 6.2x build with 6.3.1 build 2. 3. Actual Results: Start menu Link point to 6.2 exe's Expected Results: Start menu Link should point to 6.3 exe's Reproducible: Didn't try User Profile Reset: No Additional Info: Build ID: b79626edf0065ac373bd1df5c28bd630b4424273 CPU threads: 4; OS: Windows 10.0; UI render: default; VCL: win; Locale: en-US (en_US); UI-Language: en-US Calc: threaded
Created attachment 154187 [details] Screen short of the start menu
What happens when you click on any icon of LibreOffice 6.2 ? which version is lauched ? You can check it in the help - about LibreOffice window
When we try to open it from start menu it gives the error message window.exe not found. Which is correct as 6.2 has been upgraded to 6.3 and no longer exists.
Same result with 6.4?
Hi Amritanshu, please answer following questions: 1. Did you install the updated version in any customized location? 2. Is there any secondary storage like an external drive or network drive? 3. Where you able to fix the issue and what steps did you take?
Dear Amritanshu, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Amritanshu, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp