Description: Libreoffice 6.3.2 crash when I open the document properties from: File - Properties. By pressing the Accept or Cancel button, Libreoffice crash Steps to Reproduce: 1. Open a document in writer 2.Choose File-Properties 3.Click in "Accept" Actual Results: Crash Expected Results: Writer open usually. Reproducible: Always User Profile Reset: No OpenGL enabled: Yes Additional Info: Libreoffice Versión: 6.3.2.2 Id. de compilación: 98b30e735bda24bc04ab42594c85f7fd8be07b9c Subprocs. CPU: 4; SO: Linux 4.10; Repres. IU: predet.; VCL: gtk3; Configuración regional: es-ES (es_ES.UTF-8); Idioma de IU: es-ES Calc: threaded
don't repro in Версия: 6.4.0.0.alpha0+ (x86) ID сборки: c45d477b0a0038d9c25176cf7cff299e5ddf3a7a Потоков ЦП: 4; ОС:Windows 6.1; Отрисовка ИП: по умолчанию; VCL: win; TinderBox: Win-x86@42, Branch:master, Time: 2019-09-30_05:06:55 Локаль: ru-RU (ru_RU); Язык интерфейса: ru-RU Calc: threaded
can not reproduce with Version: 6.3.2.2 Build ID: 98b30e735bda24bc04ab42594c85f7fd8be07b9c CPU threads: 8; OS: Linux 4.19; UI render: default; VCL: gtk3; Locale: nl-BE (en_US.UTF-8); UI-Language: en-US Calc: threaded
Do you reproduce this for a brand new file or for a specific file? Is your file on local hard disk/ssd or on a network? Could you give a try to: https://wiki.documentfoundation.org/QA/FirstSteps ?
The file is in local, it also fails with a new file. The Calc also fails. Indicate crashreport number for calc and writer: Calc: crashreport.libreoffice.org/stats/crash_details/036eb0b2-4010-4799-8099-25d40fbf8308 Writer: crashreport.libreoffice.org/stats/crash_details/fa37f650-b88d-4db5-a58d-e7fd1a23a887
In the appimage I have the same bug. Attach the crashreport: http://crashreport.libreoffice.org/stats/crash_details/9c0f5b84-b934-4da9-ae72-74eb68a6b197
Thank you for the crashreports. I wonder it could be due to an old version of gtk3. Indeed, I noticed Ubuntu 16.04 Could you provide the result of: dpkg -s libgtk-3-0|grep '^Version' ?
Could you try to reproduce the crash by using a different rendering than gtk3? On console, type: SAL_USE_VCLPLUGIN=gen;soffice --writer The goal is to be sure it's gtk3 related.
Attach the info request: dpkg -s libgtk-3-0|grep '^Version' Version: 3.18.9-1ubuntu3.3 And with: "SAL_USE_VCLPLUGIN=gen;soffice --writer" thw libreoffice crash. The crashreport is: crashreport.libreoffice.org/stats/crash_details/41893c67-feda-42fa-92bc-9e440f752ed0
2 things: 1) version 3.18 is old. 2) I don't understand why gtk3 still appears here whereas you use "gen" rendering with the command I provided. You can test the command a bit differently. In a console, type these: export SAL_USE_VCLPLUGIN=gen soffice --writer then try to reproduce this again. If crashreport still displays gtk3, I've got no more ideas.
with: export SAL_USE_VCLPLUGIN = gen it works perfectly. Thank you!
Caolán: is there something which can help on crashreports? Bich30 : if possible you can try to upgrade to a more recent Ubuntu version (18.04 is an LTS too).
I can't upgrade to ubuntu 18
I can reproduce this with gtk 3.18
Caolán McNamara committed a patch related to this issue. It has been pushed to "master": https://git.libreoffice.org/core/commit/f29aa28100b899252a3419578be5d39e84863c36 Resolves: tdf#127882 gtk 3.18 crash in property dialog teardown It will be available in 6.4.0. The patch should be included in the daily builds available at https://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: https://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.
fixed in master, backport to 6-3 in gerrit
Caolán McNamara committed a patch related to this issue. It has been pushed to "libreoffice-6-3": https://git.libreoffice.org/core/commit/b5e6978869227d70eb68a6fd25922674a21b8c8f Resolves: tdf#127882 gtk 3.18 crash in property dialog teardown It will be available in 6.3.3. The patch should be included in the daily builds available at https://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: https://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.