Bug 127940 - When saving a document on shared drive it takes near 40 seconds
Summary: When saving a document on shared drive it takes near 40 seconds
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.0 all versions
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
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Depends on:
Blocks:
 
Reported: 2019-10-03 08:18 UTC by Carlo
Modified: 2020-05-02 03:39 UTC (History)
1 user (show)

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Description Carlo 2019-10-03 08:18:41 UTC
From v.6.x.x, when saving a document on a shared drive, it takes about 40 seconds.
Normal behavior if I try to save the same files on a local disk, ex. C:\anyfolder.
I'm experiencing this problem with several users, both Windows 7 and Windows 10, with or without Windows updates.
Downgraded to v.5.x.x (tried v.5.1.6.2 and v.5.4.7.2) and the problem doesn't exist and the same files are saved immediately.
Comment 1 Xisco Faulí 2019-10-03 09:25:55 UTC
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. 
(Please note that the attachment will be public, remove any sensitive information before attaching it. 
See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
Comment 2 QA Administrators 2020-04-01 03:35:19 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2020-05-02 03:39:39 UTC
Dear Carlo,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp