Bug 127996 - Always says the last time I opened Libre Office crashed
Summary: Always says the last time I opened Libre Office crashed
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.3.1.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-10-07 09:15 UTC by Eric Goodyer
Modified: 2020-05-06 03:45 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description Eric Goodyer 2019-10-07 09:15:00 UTC
Description:
Every time I open Libre Office it satest that it crashed last time (it didn't) and I cannot get rid of this. I have cleared out ands reinstalle dbut still it persists
This is the reference a8f4ce9b-eb9e-45c4-8087-0a611173382 

also in help
Version: 6.3.1.2 (x64)
Build ID: b79626edf0065ac373bd1df5c28bd630b4424273
CPU threads: 4; OS: Windows 6.1; UI render: default; VCL: win; 
Locale: en-US (en_US); UI-Language: en-US
Calc: threaded


Steps to Reproduce:
1. Just need to start Libre Office - gauranteed to do it every time
2.
3.

Actual Results:
as above - just start at it always syas last time it crashed

Expected Results:
I can still carry on


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Version: 6.3.1.2 (x64)
Build ID: b79626edf0065ac373bd1df5c28bd630b4424273
CPU threads: 4; OS: Windows 6.1; UI render: default; VCL: win; 
Locale: en-US (en_US); UI-Language: en-US
Calc: threaded

and a link to this
https://gerrit.libreoffice.org/plugins/gitiles/core/+log/b79626edf0065ac373bd1df5c28bd630b4424273
Comment 1 Julien Nabet 2019-10-07 09:47:07 UTC
Could you give a try to https://wiki.documentfoundation.org/QA/FirstSteps ?
Comment 2 QA Administrators 2020-04-05 03:32:52 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2020-05-06 03:45:18 UTC
Dear Eric Goodyer,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp