Bug 128008 - Cannot install Mendeley-1.19.4.oxt extension to LibreOffice
Summary: Cannot install Mendeley-1.19.4.oxt extension to LibreOffice
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Extensions (show other bugs)
Version:
(earliest affected)
6.3.1.2 release
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
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Keywords:
Depends on:
Blocks:
 
Reported: 2019-10-08 03:46 UTC by B
Modified: 2019-10-08 06:37 UTC (History)
0 users

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Description B 2019-10-08 03:46:57 UTC
Description:
Hi there and thanks for your help. 

I need to install the Mendeley [1.19.4] plugin extension into LibreOffice to do my referencing. However, when on Mendeley desktop, I go: Tool > Install LibreOffice Plugin, it comes up with the error message: "Couldn't install LibreOffice Plugin The LibreOffice unopkg utility gave the following output: [but there's no further message..]
  
When I try to install manually by going to: (LibreOffice) Tools > extension manager > add > then find the Mendeley extension, I get this error message.
"Add Extension(s):
C:\Users\Stone\AppData\Roaming\LibreOffice\4\user\uno_packages\cache\uno_packages\lu14284cz2r.tmp_\Mendeley-1.19.4.oxt does not exist."

I have uninstalled and reinstalled both Mendeley and LibreOffice several times and still the same. I thought MS Word might have been getting in the way, but I recently uninstalled that too and still no difference. 

Please help!

Thanks

B

Steps to Reproduce:
1.On Mendeley 1.19.4: Tools>Install LibreOffice Plugin [error message: "Couldn't install LibreOffice Plugin The LibreOffice unopkg utility gave the following output: [but there's no further message..]

2.On LibreOffice 6.3.1.2:Tools > extension manager > add > then find the Mendeley extension, I get this error message.
"Add Extension(s):
C:\Users\Stone\AppData\Roaming\LibreOffice\4\user\uno_packages\cache\uno_packages\lu14284cz2r.tmp_\Mendeley-1.19.4.oxt does not exist."

3. Uninstall and reinstall of both programs doesn't change situation.

Actual Results:
As stated, I keep getting error messages.

Expected Results:
The Mendeley plugin extension should've been installed in LibreOffice.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Comment 1 B 2019-10-08 04:09:07 UTC
I tried resetting user profile in safe mode and that seems to have worked. 
Thanks anyway, LibreOffice rocks!
Comment 2 Timur 2019-10-08 06:37:17 UTC
Fixed is when confirmed issue had a known commit. 
This one was never confirmed so Invalid. 
Next time please first search, there are bugs about Mendeley.
Thank your for finding a resolution with profile reset.