Description: While preparing my latest Bug Report I checked 'Use OpenGL for rendering', then restarted. After restart all letters disappeared. So I cannot find the Option to uncheck 'Use OpenGL for rendering'. It seems i have to disinstall and reinstall LibreOffice? Steps to Reproduce: 1. From DRAW: Tools>Options>View>check: Use OpenGL for rendering 2. Close and restart 3. No Letters to be seen Actual Results: After checkboxing 'Use OpenGL for rendering' all letters in LibreOffice disappear in WRITER, also in the Optionsbar. So The Program cannot be used and I cannot find the Option to uncheck 'Use OpenGL for rendering'. Expected Results: I do not know what 'Use openGL for rendering' means, I just trusted the Bugzilla instruction at https://wiki.documentfoundation.org/OpenGL#How_to_enable.2Fdisable_OpenGL Maybe You should add in brackets (Do not check, just verify if enabled). So the whole sentence under the Question 'Is OpenGL enabled?' would sound like this: Some bugs are only reproducible if OpenGL is enabled, thus checking whether OpenGL is enabled is useful (Do not check the box, just verify if enabled). Reproducible: Always User Profile Reset: No Additional Info: [Information automatically included from LibreOffice] Locale: de Module: DrawingDocument [Information guessed from browser] OS: Linux (All) OS is 64bit: yes
Did you check you got last version of your graphic drivers? Indeed, these include OpenGL part. Could you also take a look to https://wiki.documentfoundation.org/QA/FirstSteps ?
Dear tom knaffl, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear tom knaffl, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp