Bug 128071 - LO Impress hangs when opening this .odp file (opengl)
Summary: LO Impress hangs when opening this .odp file (opengl)
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
6.3.1.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-10-10 10:52 UTC by Frederic Parrenin
Modified: 2020-01-10 16:47 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

Attachments
.odp file to reproduce the problem (1.16 MB, application/vnd.oasis.opendocument.presentation)
2019-10-10 10:52 UTC, Frederic Parrenin 		Details
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Description Frederic Parrenin 2019-10-10 10:52:55 UTC 
Created attachment 154895 [details]
.odp file to reproduce the problem

I have a Dell Latitude 5285 laptop with Windows 10 and LO 6.3.1.
Impress hangs when trying to open the attached .odp file.
I have tried on another Windows 10 machine (a virtual one) with LO 6.3.1 (same version), and it opens without problem.
So this is a problem with this particular machine, although I can open other .odp files on this same machine without problems.
Comment 1 Xisco Faulí 2019-10-10 11:19:04 UTC 
Thank you for reporting the bug. To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 2 Frederic Parrenin 2019-10-10 12:18:53 UTC 
OK, I see that this is related to the activation of OpenGL in LO.
If I desactivate OpenGL, Impress opens the file without problem.
This is not a user profile problem, since the problem persists after resetting it.
Comment 3 Oliver Grimm 2020-01-08 22:39:49 UTC 
does not hang here on

Version: 6.3.4.2.0+
Build-ID: 1:6.3.4-2
CPU-Threads: 2; BS: Linux 5.3; UI-Render: Standard; VCL: kde5; 
Gebietsschema: de-DE (de_DE.UTF-8); UI-Sprache: de-DE
Calc: threaded

neither with or without OpenGL
Comment 4 Xisco Faulí 2020-01-10 11:01:32 UTC 
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
Comment 5 Frederic Parrenin 2020-01-10 15:53:44 UTC 
I cannot reproduce the bug anymore with 6.3.4.
Comment 6 Xisco Faulí 2020-01-10 16:47:13 UTC 
(In reply to Frederic Parrenin from comment #5)
> I cannot reproduce the bug anymore with 6.3.4.

Thanks for retesting with the latest version.
Setting to RESOLVED WORKSFORME as the commit fixing this issue hasn't been identified.