Description: I have downloaded Vers 6.3.2.2 of LibreOffice. Whenever I try to run spelling and grammar check it freezes up after a few minutes and I get a message saying the program is not responding. When I try to gou out of it I get a message asking me if I want to search for a solution online, wait for the program to respond or close it, which cause whatever part of the document i am working on which has not been saved to be lost and and document recovery to occur. Steps to Reproduce: 1. open spelling and grammar check. 2. have operating for at least two minutes 3.program fails to respond Actual Results: Each time I have done this on ANY document I have chosen to close the program, tried at first to wait. waited twenty minutes with program doing nothing. Expected Results: I expect it to suggest corrections for spelling and grammar mistakes WITHOUT failing to respond. I have NOT had any problems with spell check in previous installations of this program. Reproducible: Always User Profile Reset: Yes OpenGL enabled: Yes Additional Info: Below is copied the program signature. P.E.N AppHangB1 App Name: Soffice.bin Version: 6.3.2.2 Timestamp: 5d82be3d Hang Signature: f115 Hang Type: 0 OS Version: 6.1.7601.2.1.0.768.3 LoCale ID: 3081 Additional Hang Signature 1: f1159f8150b6a56695c23b842947482 Additional Hang Signature 2: e939 Additional Hang signature 3: 3939ada736f7fofbb8ca14deb5537e Additional Hang Signature 4: f115 Additional hand Signature 5: f1159f8150b6a56695c23b842947482 Additional Hang signature 6: 3939ada736f7fofbb8ca14deb5537e
Robert, we actually have some bug reports about a freeze in spell checking (see bug 128074). Could you please check, if it is perhaps a duplicate of bug 128074. If not, can you give any hints that narrow down the problem? I have set the bug's status to 'NEEDINFO'. Please change it to RESOLVED DUPLICATE or change it back to 'UNCONFIRMED', if it is not a duplicate.
Dear Robert Kelly, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Robert Kelly, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp