Bug 128141 - Writer will not save a correction to a document in docx and pdf
Summary: Writer will not save a correction to a document in docx and pdf
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.2.7.1 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-10-14 14:24 UTC by bostick.clyde@gmail.com
Modified: 2020-05-13 03:51 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description bostick.clyde@gmail.com 2019-10-14 14:24:17 UTC
Description:
I had a doc with table that was saved in docx and pdf. Opened and changed doc will not save in either docx or pdf. Previous version of LibreOffice this was no problem

Steps to Reproduce:
1.have a doc with table and save as docx or pdf
2.make a change
3.save 

Actual Results:
error message can not save

Expected Results:
save doc in either docx or pdf


Reproducible: Always


User Profile Reset: No



Additional Info:
Comment 1 V Stuart Foote 2019-10-14 14:30:08 UTC
Thanks for filing, but please be more specific.

Is the original document an ODF text document (.odt)? Or a Microsoft binary text document (.doc)?

Are you saving (exporting with Save-as) to OOXML (.docx)?

And of course we Export to PDF--are you trying to do that multiple times from the same edit session?

Please rewrite your description so we can follow your steps.
Comment 2 bostick.clyde@gmail.com 2019-10-14 16:52:28 UTC
Document was saved as a docx file and opened
It would then save a revision as the same file name either as a docx or pdf file
Comment 3 V Stuart Foote 2019-10-14 18:55:50 UTC
Can not confirm on Windows 10 Ent 64-bit en-US (1903) with
Version: 6.3.2.2 (x64)
Build ID: 98b30e735bda24bc04ab42594c85f7fd8be07b9c
CPU threads: 8; OS: Windows 10.0; UI render: GL; VCL: win; 
Locale: en-US (en_US); UI-Language: en-US
Calc: threaded

Opening an OOXML (.docx) text document, saving revisions, Export to PDF, and Save-as back over existing document work without issue.

Please use the Help -> 'Restart in Safe Mode' to either work in Safe Mode (with a temporary 'default' user profile) or to reset your user profile to defaults. Then retest behavior.
Comment 4 QA Administrators 2020-04-12 03:28:10 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2020-05-13 03:51:39 UTC
Dear bostick.clyde@gmail.com,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp