Bug 128231 - The Writer forgets my tablets contents
Summary: The Writer forgets my tablets contents
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.3.2.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-10-18 12:08 UTC by Alisson
Modified: 2020-09-29 04:07 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
This attachment change values like "-->" and "m" (for example) to "0" (12.85 KB, application/vnd.oasis.opendocument.text)
2019-10-18 12:16 UTC, Alisson
Details

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Description Alisson 2019-10-18 12:08:46 UTC
Description:
It's impossible use tablets in the LibreOffice Writer because the Writer change values of the tablets and I always loose the works.

Observation: Could You offer the support in Portuguese?

Thanks.

Steps to Reproduce:
1.Insert names in the tablet and save a new tablet on the Writer
2. Close the Computer and Start the computer
3. Open the file again

Actual Results:
Some names are changed or deleted

Expected Results:
I wait solution.


Reproducible: Always


User Profile Reset: No



Additional Info:
My Writer is reconfigured in portuguese.
Comment 1 Alisson 2019-10-18 12:16:23 UTC
Created attachment 155118 [details]
This attachment change values like "-->" and "m" (for example) to "0"

I inserted some values ("-->", "mm", "cm", "dm", "m","dam", "hm" and "km") and  saved the file. But the values was changed to "0" when I restarted the computer.
Comment 2 Dieter 2019-10-18 13:02:12 UTC
I treid to reproduce it, but Icouldn't. What I did:

1. I opened your document
2. In inserted in second row km mm m
3. Save => Restart => Open

Result: Everything O. K.

Please provide a clearer set of step-by-step instructions on how to reproduce the problem.
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the steps are provided.

Additional remarks: The idea of bugzilla is not (personal) support, but to reduce bugs in LO. If we use English for that, more people can be involved. If you're searching for support, you can use https://ask.libreoffice.org/pt-br/questions/ (brazlian-portuguese)
Comment 3 QA Administrators 2020-08-29 04:02:00 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2020-09-29 04:07:02 UTC
Dear Alisson,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp