Bug 128297 - Libreoffice locked at memory doesn't start when i click at icon
Summary: Libreoffice locked at memory doesn't start when i click at icon
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.3.1.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-10-21 14:50 UTC by Elder Almeida
Modified: 2020-05-26 03:35 UTC (History)
0 users

See Also:
Crash report or crash signature:


Attachments
Libreoffice crashed without open (262.65 KB, image/jpeg)
2019-10-21 17:26 UTC, Elder Almeida
Details

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Description Elder Almeida 2019-10-21 14:50:32 UTC
Description:
Libreoffice starts with the system and its icon stay near the clock, with some instances at memory. But, when i click at Libreoffice icon, it doesn't start, and they instances just add more one. I need to start task manager and close all instances to enable Libreoffice open.

Steps to Reproduce:
1. Starts system with Libreoffice option to start with the system enable
2. Try to open Libreoffice by the taskbar icon
3. See at task manager how many instances its open

Actual Results:
Libreoffice doesn't open

Expected Results:
Just correct the bug to starts when the user click at icon


Reproducible: Always


User Profile Reset: No



Additional Info:
Comment 1 Julien Nabet 2019-10-21 15:13:30 UTC
Could you upgrade to 6.3.2 then try this link:
https://wiki.documentfoundation.org/QA/FirstSteps
Comment 2 Elder Almeida 2019-10-21 17:26:30 UTC
Created attachment 155209 [details]
Libreoffice crashed without open
Comment 3 Julien Nabet 2019-10-21 17:29:27 UTC
perhaps startcenter then.
You should uninstall completely LO, clean registry with tool like ccleaner/glary utilities, remove LO profile (see https://wiki.documentfoundation.org/UserProfile#Windows) and reinstall the newer version 6.3.2 but without startcenter first.
Comment 4 QA Administrators 2020-04-25 03:38:23 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2020-05-26 03:35:47 UTC
Dear Elder Almeida,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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