Bug 128639 - LO doesn't open anymore
Summary: LO doesn't open anymore
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.2.1.1 rc
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-11-06 19:11 UTC by aurore.florian47
Modified: 2020-06-06 03:52 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description aurore.florian47 2019-11-06 19:11:17 UTC
Description:
Après avoir ouvert un document converti de pdf à odf, le document en question a crasher et s'est fermé puis impossible de le récupérer. Depuis Libreoffice dans sa totalité ne s'ouvre plus. Il est même inexistant dans le gestionnaire de tâche alors que j'ai chercher à le démarrer. 

Actual Results:
aucun resultat

Expected Results:
j'aimerai que cela redémarre


Reproducible: Always


User Profile Reset: No



Additional Info:
Comment 1 Julien Nabet 2019-11-07 08:53:20 UTC
Could you rename your LO directory profile (see https://wiki.documentfoundation.org/UserProfile#Windows)?

Also, you should upgrade to 6.2.8 or brand new 6.3.3.
Comment 2 QA Administrators 2020-05-06 03:44:28 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2020-06-06 03:51:56 UTC
Dear aurore.florian47,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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