Bug 128705 - Cyrillic and other non-latin filenames saved as ?????'s on KDE
Summary: Cyrillic and other non-latin filenames saved as ?????'s on KDE
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: filters and storage (show other bugs)
Version:
(earliest affected)
6.1.5.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium minor
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-11-11 04:31 UTC by Eldar
Modified: 2020-07-11 03:42 UTC (History)
2 users (show)

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Description Eldar 2019-11-11 04:31:16 UTC
Description:
On KDE if you try to save file with cyrillic, greek, japanese or chinese letters it will be saved as ?????.doc
Also if you try to open file with cyrillic, greek, japanese or chinese letters you get error that file is not found.

Steps to Reproduce:
1. Create new document on Linux with KDE
2. Save it with non-latin name, for example "Эдисон" 
3. Look at the beautiful ??????'s in a filename

Actual Results:
File name is ??????.odt

Expected Results:
Эдисон.odt


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
Tested it on Debian 10 with KDE, Neon 5.17.2, Xununtu 18.10 and Mint with Cinnamon.
Bug appears only in KDE based distros
Comment 1 Eldar 2019-11-26 04:17:19 UTC
Libre Office fails to read file if locale is not properly set.
Comment 2 Xisco Faulí 2019-12-11 13:30:31 UTC
LibreOffice has switched to KDE5 in LibreOffice 6.2 and newer.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
Comment 3 Eldar 2019-12-12 08:02:47 UTC
This happens only when locale is improperly set
Comment 4 Xisco Faulí 2019-12-12 08:40:12 UTC
(In reply to Eldar from comment #3)
> This happens only when locale is improperly set

Have you tried with LibreOffice 6.2 or newer anyways ? 
Could you please paste the info from Help - about LibreOffice ?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' once the information has been provided
Comment 5 QA Administrators 2020-06-10 03:48:29 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2020-07-11 03:42:39 UTC
Dear Eldar,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp