Bug 128823 - LibreOffice Writer crash while viewing spelling suggestions
Summary: LibreOffice Writer crash while viewing spelling suggestions
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected) release
Hardware: x86-64 (AMD64) Windows (All)
: medium minor
Assignee: Not Assigned
Depends on:
Reported: 2019-11-15 23:09 UTC by dcnewitt@gmail.com
Modified: 2020-06-15 03:40 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description dcnewitt@gmail.com 2019-11-15 23:09:13 UTC
If a word is misspelled in a writer document AND I right-click on that word, AND my computer is not connected to the internet, the application stops responding and eventually crashes.

Steps to Reproduce:
1.Disconnect from internet
2.Open writer document with misspelled word
3.Right-click on that word

Actual Results:
Cursor disappears, application becomes unresponsive. Windows alerts me that the program is unresponsive and asks if I want to close the program or wait. After closing the application and opening it again, LibreOffice prompts me with a document recovery window. If I recover the document it is exactly as it was before the crash.

Expected Results:
Display right-click menu without spelling suggestions. I'm assuming the suggestions are received from a server that is unavailable when not connected to the internet, and right clicking while disconnected is what is causing the crash.

Reproducible: Always

User Profile Reset: No

OpenGL enabled: Yes

Additional Info:
Love the application suite, keep up the good work! Thank you!!
Comment 1 m_a_riosv 2019-11-16 00:02:38 UTC
A crash it' never minimal.
Please test resetting the user profile through Menu/Help/Restart in Safe Mode.
Comment 2 QA Administrators 2020-05-15 03:46:22 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2020-06-15 03:40:44 UTC
Dear dcnewitt@gmail.com,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team