Bug 128984 - Debian Stretch printing crash
Summary: Debian Stretch printing crash
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-11-23 17:18 UTC by Paul D Mallett
Modified: 2019-11-25 16:47 UTC (History)
1 user (show)

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Description Paul D Mallett 2019-11-23 17:18:47 UTC 
Total LibreOffice crash when selecting Printer - Lexmark International Lexmark B2442dw 

Office immediately goes to document recovery.

Debian 9.11 all other software prints without problem.
Comment 1 Roman Kuznetsov 2019-11-23 18:05:17 UTC 
Paul, please add info from Help->About LibreOffice dialog.

Is your printer network or locale?
Comment 2 Paul D Mallett 2019-11-24 09:10:12 UTC 
About LibreOffice:- 
Version: 5.2.7.2
Build ID: 1:5.2.7-1+deb9u11
CPU Threads: 4; OS Version: Linux 4.9; UI Render: default; VCL: gtk2; 
Locale: en-GB (en_GB.UTF-8); Calc: group

Network Printer:-
Firmware: 
@PJL COMMENT NETFLASH ID="granite2-mono-sfp_nontouch" RIP="MSNGM.070.045" ENG="GM.070.E031;GW.070.E034;MSNGM.070.045" DATE="20191001"

Printer hard wired to Wi-Fi, modem, router. TP-Link Model TD-W8970 V1, V1.2

Fixed IP and Bound to Router.
10.111.74.223 Lexmark B2442dw Printer Bound to MAC 00:21:B7:EF:86:0F
Comment 3 Roman Kuznetsov 2019-11-24 10:24:12 UTC 
oh. You use very old version of LibreOffice. 

Paul, please try update your LibreOffice to more modern, like 6.2.8 

You can download installer from libreoffice.org/download

https://www.libreoffice.org/donate/dl/deb-x86/6.2.8/ru/LibreOffice_6.2.8_Linux_x86_deb.tar.gz for 32 bit Debian
Comment 4 Paul D Mallett 2019-11-25 16:40:57 UTC 
I have now installed LibreOffice:-
Version: 6.2.8.2
Build ID: f82ddfca21ebc1e222a662a32b25c0c9d20169ee
CPU threads: 4; OS: Linux 4.9; UI render: default; VCL: gtk2; 
Locale: en-GB (en_GB.UTF-8); UI-Language: en-US
Calc: threaded

This has solved the printing error.

Debian has a very conservative upgrade policy and my understanding is that Debian Stretch will not receive an upgrade to LibreOffice. Debian Buster does however contain a newer version of LibreOffice though I don't know the version number.

It may be helpful to others to rename this bug to some thing like "Debian Stretch printing crash" 

Thanks for your help, problem solved.
Comment 5 Roman Kuznetsov 2019-11-25 16:47:37 UTC 
Paul, thank you for bug reporting, good luck ;-)