Bug 129189 - Unable to fully edit Avery Template 3266 (greeting cards)'s Word doc files in LO's Writer
Summary: Unable to fully edit Avery Template 3266 (greeting cards)'s Word doc files in...
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.2.3.2 release
Hardware: x86-64 (AMD64) All
: medium normal
Assignee: Not Assigned
URL: https://www.avery.com/templates/3266
Whiteboard:
Keywords:
Depends on:
Blocks: DOC
  Show dependency treegraph
 
Reported: 2019-12-04 18:29 UTC by Ant
Modified: 2023-07-21 16:29 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
My downloaded Avery 3266 quarter fold greeting cards template from the web site. (12.68 KB, application/zip)
2019-12-04 20:31 UTC, Ant
Details

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Description Ant 2019-12-04 18:29:55 UTC
Description:
Unable to fully edit downloaded Avery Template 3266 (greeting cards)'s Word document files (https://www.avery.com/templates/3266) from LO's Writer. Only left bottom quadrant works well. Top left shows partial text inputs. Office 2007 SR3's Word had no problems with them.

Steps to Reproduce:
1. Go to https://www.avery.com/templates/3266 in your web browser.
2. Download its blank Word doc(ument) template files as a guest+.
3. Open and edit these files by inputting texts each quadrant.

Actual Results:
Only left bottom quadrant works well. Top left shows partial text inputs. Office 2007 SR3's Word had no problems with them.

Expected Results:
Should be able to enter and see texts I inputted in each quadrant.


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Office 2007 SR3's Word had no problems with them.

Version: 6.3.3.2 (x64)
Build ID: a64200df03143b798afd1ec74a12ab50359878ed
CPU threads: 8; OS: Windows 6.1; UI render: default; VCL: win; 
Locale: en-US (en_US); UI-Language: en-US
Calc: threaded
Comment 1 Ant 2019-12-04 18:59:20 UTC
I forgot to mention that I was in my decade old, updated 64-bit W7 HPE SP1 PC.
Comment 2 Julien Nabet 2019-12-04 19:40:54 UTC
Could you attach the templates so people don't need to give their email to retrieve them?
Comment 3 Ant 2019-12-04 19:48:03 UTC
(In reply to Julien Nabet from comment #2)
> Could you attach the templates so people don't need to give their email to
> retrieve them?

You can just enter a fake e-mail address as a guest.
Comment 4 Julien Nabet 2019-12-04 20:24:23 UTC
(In reply to Ant from comment #3)
> (In reply to Julien Nabet from comment #2)
> > Could you attach the templates so people don't need to give their email to
> > retrieve them?
> 
> You can just enter a fake e-mail address as a guest.

Nope, it doesn't work, you must enter a real email.
Since you already downloaded the files, why don't you just attach them?
Comment 5 Ant 2019-12-04 20:31:02 UTC
Created attachment 156312 [details]
My downloaded Avery 3266 quarter fold greeting cards template from the web site.
Comment 6 Ant 2019-12-04 20:31:34 UTC
(In reply to Julien Nabet from comment #4)
> (In reply to Ant from comment #3)
> > (In reply to Julien Nabet from comment #2)
> > > Could you attach the templates so people don't need to give their email to
> > > retrieve them?
> > 
> > You can just enter a fake e-mail address as a guest.
> 
> Nope, it doesn't work, you must enter a real email.
> Since you already downloaded the files, why don't you just attach them?

Interesting and weird/odd. OK, I just attached a tiny zip file with two of my downloaded Word document files.
Comment 7 Julien Nabet 2019-12-04 20:40:29 UTC
Thank you for having attached them.

On pc Debian x86-64 with master sources updated today, I could reproduce this.

I noticed these logs on console:
warn:legacy.osl:314545:314545:oox/source/helper/graphichelper.cxx:120: GraphicHelper::GraphicHelper - cannot get target frame
warn:legacy.osl:314545:314545:sw/source/core/doc/doclay.cxx:1592: Found a FlySection but not a Format!
warn:legacy.osl:314545:314545:sw/source/core/doc/doclay.cxx:1592: Found a FlySection but not a Format!
warn:legacy.osl:314545:314545:sw/source/core/doc/doclay.cxx:1592: Found a FlySection but not a Format!
warn:legacy.osl:314545:314545:sw/source/core/doc/doclay.cxx:1592: Found a FlySection but not a Format!
...
warn:legacy.osl:314545:314545:vcl/source/gdi/bitmap3.cxx:814: Bitmap::Scale has changed the ColorDepth, this should *not* happen (!)
warn:sw:314545:314652:sw/inc/swrect.hxx:284: SVRect() without Width or Height
warn:sw:314545:314652:sw/inc/swrect.hxx:284: SVRect() without Width or Height
warn:sw:314545:314652:sw/inc/swrect.hxx:284: SVRect() without Width or Height
Comment 8 Ant 2019-12-04 20:57:29 UTC
(In reply to Julien Nabet from comment #7)
> Thank you for having attached them.
> 
> On pc Debian x86-64 with master sources updated today, I could reproduce
> this.
> 
> I noticed these logs on console:
> warn:legacy.osl:314545:314545:oox/source/helper/graphichelper.cxx:120:
> GraphicHelper::GraphicHelper - cannot get target frame
> warn:legacy.osl:314545:314545:sw/source/core/doc/doclay.cxx:1592: Found a
> FlySection but not a Format!
> warn:legacy.osl:314545:314545:sw/source/core/doc/doclay.cxx:1592: Found a
> FlySection but not a Format!
> warn:legacy.osl:314545:314545:sw/source/core/doc/doclay.cxx:1592: Found a
> FlySection but not a Format!
> warn:legacy.osl:314545:314545:sw/source/core/doc/doclay.cxx:1592: Found a
> FlySection but not a Format!
> ...
> warn:legacy.osl:314545:314545:vcl/source/gdi/bitmap3.cxx:814: Bitmap::Scale
> has changed the ColorDepth, this should *not* happen (!)
> warn:sw:314545:314652:sw/inc/swrect.hxx:284: SVRect() without Width or Height
> warn:sw:314545:314652:sw/inc/swrect.hxx:284: SVRect() without Width or Height
> warn:sw:314545:314652:sw/inc/swrect.hxx:284: SVRect() without Width or Height

Thank you for reproducing my issue in your machine and OS. Hopefully LO team can fix it to make it more compatible like old Word (2007). :)
Comment 9 QA Administrators 2021-12-04 04:43:13 UTC Comment hidden (obsolete)
Comment 10 Ant 2021-12-04 07:21:36 UTC
I still see it in:

Version: 7.2.3.2 (x64) / LibreOffice Community
Build ID: d166454616c1632304285822f9c83ce2e660fd92
CPU threads: 12; OS: Windows 10.0 Build 19043; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL

:(