Created attachment 156382 [details] LibreWriter document with screenshots of the bug under various scenarios Libre Office v6.3.2.2 Windows 10 Affects all of the apps in LibreOffice. When I connect to a system with RDP and right-click or select a menu, the menu frame appears, but it is flat gray. The options are not visible. Reproduction: 1. Launch Writer/Calc,etc. through an RDP session - running it locally on the machine works properly every time. 2. Select a menu, or right click to get a context menu 3. The menu frame appears and is empty Should happen: The menu should be populated. The hotkeys work, so the menu items are there, just not visible. When running the LibreOffice applications locally on that same system, the menus work exactly as expected. It only has an issue through RDP. This affects all users, and since it works completely correctly locally on the system, it is not a corruption in the profile. According to the OpenGL report, it is using the software renderer (from what I can tell). The video card in the system is an Nvidia GTX 750 Ti with the NVidia drivers. Report: Renderer: GDI Generic Vendor: Microsoft Corporation Version: 1.1.0 Shading language version: N/A Max texture size: 1024 x 1024 Max texture coordinates: 0 Max vertex texture image units: 0 Max texture image units: 0 Max geometry texture units: 0 Max anisotropic filtering value: 0 Max number of light sources: 8 Max viewport size: 16384 x 16384 Max uniform vertex components: 0 Max uniform fragment components: 0 Max geometry uniform components: 0 Max varying vectors: 0 Max samples: 0 Max draw buffers: 0 GL Extensions: 3 GL_WIN_swap_hint GL_EXT_paletted_texture GL_EXT_bgra Core features v1.2 (7 % - 1/14)v1.3 (0 % - 0/9)v1.4 (0 % - 0/15)v1.5 (0 % - 0/3)v2.0 (0 % - 0/10)v2.1 (0 % - 0/3)v3.0 (0 % - 0/23)v3.1 (0 % - 0/7)v3.2 (0 % - 0/10)v3.3 (0 % - 0/10)v4.0 (0 % - 0/14)v4.1 (0 % - 0/7)v4.2 (0 % - 0/13)v4.3 (0 % - 0/20)v4.4 (0 % - 0/10)v4.5 (0 % - 0/11)v4.6 (0 % - 0/11)vARB 2015 (0 % - 0/12)OpenGL driver version check (Current: 0, Latest known: ): Latest version of display drivers found According the database, you are running the latest display drivers for your video card. No multitexturing support This may cause performance loss in some applications. No secondary color support Some applications may not render polygon highlights correctly. No S3TC compression support This may cause performance loss in some applications. No texture edge clamp support This feature adds clamping control to edge texel filtering. Some programs may not render textures correctly (black line on borders.) No vertex program support This feature enables vertex programming (equivalent to DX8 Vertex Shader.) Some current or future OpenGL programs may require this feature. No fragment program support This feature enables per pixel programming (equivalent to DX9 Pixel Shader.) Some current or future OpenGL programs may require this feature. No OpenGL Shading Language support This may break compatibility for applications using per pixel shading. No Frame buffer object support This may break compatibility for applications using render to texture functions. Few texture units found This may slow down some applications using fragment programs or extensive texture mapping. Extension verification: GL_EXT_color_subtable was not found, but has the entry point glColorSubTableEXT
The text of the Help -> About LibreOffice dialog shows OpenGL rendering is enabled across the RDP session--that is probably not going to work. So, while logged on locally at the box, set the rendering to Default GDI -- done from Tools -> Options -> View panel -- and restart LibreOffice. Then do your remote desktop session to the box and see if issue clears and menus/dialogs are fully rendered. Also, could you post the details about the GPU chipset and driver on the system(s) not rendering their Menus across RDP. You can copy the msinfo32.exe content for the Components -> Display panel. Do it locally and then again when you have remoted onto the system. Just clip a PNG, or copy paste is fine.
OP replied in PM <quote> Turning off the the Use OpenGL for all rendering setting worked fine. It turned on the Use Hardware Acceleration, but the menus do work properly. I'm glad it's not a serious problem. So, I am sure you can close it. but I am including the MSinfo32 info you requested. David Figueroa Through RDP: Name NVIDIA GeForce GTX 750 Ti PNP Device ID PCI\VEN_10DE&DEV_1380&SUBSYS_37533842&REV_A2\4&3834D97&0&0008 Adapter Type GeForce GTX 750 Ti, NVIDIA compatible Adapter Description NVIDIA GeForce GTX 750 Ti Adapter RAM (2,147,483,648) bytes Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll Driver Version 26.21.14.3200 INF File oem36.inf (Section050 section) Color Planes Not Available Color Table Entries 4294967296 Resolution 1920 x 1080 x 24 hertz Bits/Pixel 32 Memory Address 0xF6000000-0xF6FFFFFF Memory Address 0xE0000000-0xEFFFFFFF Memory Address 0xF0000000-0xF1FFFFFF I/O Port 0x0000E000-0x0000E07F IRQ Channel IRQ 16 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_DB678424D2641C3D\NVLDDMKM.SYS (26.21.14.3200, 21.07 MB (22,094,728 bytes), 11/5/2019 6:30 PM) Name Microsoft Remote Display Adapter PNP Device ID SWD\REMOTEDISPLAYENUM\RDPIDD_INDIRECTDISPLAY&SESSIONID_0001 Adapter Type Not Available, Microsoft compatible Adapter Description Microsoft Remote Display Adapter Adapter RAM Not Available Installed Drivers Not Available Driver Version 10.0.18362.329 INF File rdpidd.inf (RdpIdd_Install.NT section) Color Planes Not Available Color Table Entries 4294967296 Resolution 1920 x 1080 x 32 hertz Bits/Pixel 32 Driver C:\WINDOWS\SYSTEM32\DRIVERS\WUDFRD.SYS (10.0.18362.1, 291.00 KB (297,984 bytes), 3/18/2019 10:44 PM) From Splashtop/Local: Name NVIDIA GeForce GTX 750 Ti PNP Device ID PCI\VEN_10DE&DEV_1380&SUBSYS_37533842&REV_A2\4&3834D97&0&0008 Adapter Type GeForce GTX 750 Ti, NVIDIA compatible Adapter Description NVIDIA GeForce GTX 750 Ti Adapter RAM (2,147,483,648) bytes Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll Driver Version 26.21.14.3200 INF File oem36.inf (Section050 section) Color Planes Not Available Color Table Entries 4294967296 Resolution 1920 x 1080 x 24 hertz Bits/Pixel 32 Memory Address 0xF6000000-0xF6FFFFFF Memory Address 0xE0000000-0xEFFFFFFF Memory Address 0xF0000000-0xF1FFFFFF I/O Port 0x0000E000-0x0000E07F IRQ Channel IRQ 16 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_DB678424D2641C3D\NVLDDMKM.SYS (26.21.14.3200, 21.07 MB (22,094,728 bytes), 11/5/2019 6:30 PM) <endquote>