Bug 129592 - Crash after canceling file recovery (KDE VCL), regression.
Summary: Crash after canceling file recovery (KDE VCL), regression.
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.3.3.2 release
Hardware: x86 (IA32) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-12-23 20:46 UTC by cranetester
Modified: 2020-07-25 04:01 UTC (History)
1 user (show)

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Description cranetester 2019-12-23 20:46:24 UTC
Description:
Applies to all programs in the suite. I've experienced this problem for the past few months. It occurs about 50% of the time and then goes away after a couple unsuccessful launches.

Resetting the user profile fixes it I believe (I think that's how I fixed it at one point, until the next crash).

Regression of bug https://bugs.documentfoundation.org/show_bug.cgi?id=122116



Steps to Reproduce:
1. open a file
2. kill the program (I usually do it by opening browser tabs until the X server freezes forcing me to a hard shut down :), which is very common on Linux).
3. open the program and hit discard at recovery.

Actual Results:
Crash

Expected Results:
don't crash


Reproducible: Sometimes


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Comment 1 Xisco Faulí 2019-12-24 15:03:33 UTC
Does it happened with any file or with base files ( bug 129210 ) ?
Comment 2 cranetester 2019-12-24 21:48:23 UTC
Happens with xls files in Calc, in my experiece. I don't really use the other programs in the suite, so I am not sure.
Comment 3 QA Administrators 2019-12-25 03:25:37 UTC Comment hidden (obsolete)
Comment 4 Xisco Faulí 2019-12-26 15:12:44 UTC
I can't reproduce it in

Version: 6.3.5.0.0+
Build ID: b4708c1c2b4acb171952ebead751792037161680
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: x11; 
Locale: ca-ES (ca_ES.UTF-8); UI-Language: en-US
Calc: threaded

Please attach a sample document, as this makes it easier for us to verify the bug. 
(Please note that the attachment will be public, remove any sensitive information before attaching it. 
See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
Comment 5 QA Administrators 2020-06-24 03:41:44 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2020-07-25 04:00:56 UTC
Dear cranetester,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp