Bug 129851 - Libreoffice does not oppen
Summary: Libreoffice does not oppen
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
3.6.3.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-01-07 09:41 UTC by Mohammed
Modified: 2020-08-21 03:43 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Mohammed 2020-01-07 09:41:43 UTC
Description:
Libreoffice suddenly stopped working, despite that it was working perfectly 1-2 hours earlier.
I tried to restore it with >Libreoffice --safe-mode command but that also failed,
Please help me to fix it

Thanks

Steps to Reproduce:
1. To open Libreoffice from KDE Menu, Comand Line or by double-clicking on a .doc file
2. 
3.

Actual Results:
Nothing, the Libreoffice does not open at all unless I open it in safe mode using the command line >Libreoffice --safe-mode

Expected Results:
Libreoffice should be opened


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Comment 1 ian 2020-01-07 15:05:51 UTC
Thank you for reporting this bug. Can you please provide more information about your computer environment (through accessing LibreOffice through safe mode, like you mentioned), as this makes it easier for us to verify the bug? To find this information, go to the "Help" menu in LibreOffice and select the "About LibreOffice" option. Copy and paste the information into a comment. For example: 

Version: 6.3.4.2 (x64)
Build ID: 60da17e045e08f1793c57c00ba83cdfce946d0aa
CPU threads: 2; OS: Windows 10.0; UI render: GL; VCL: win; 
Locale: en-US (en_US); UI-Language: en-US
Calc: CL

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once you have done so.
Comment 2 Buovjaga 2020-01-22 15:04:09 UTC
Does it print anything into the command line when it fails?
Did you try removing LibreOffice and installing it again from your package manager?
Which Linux distribution are you using?
Comment 3 QA Administrators 2020-07-21 03:47:40 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2020-08-21 03:43:27 UTC
Dear Mohammed,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp