Description: In LibreOffice Writer, I selected all of the text, then clicked on the pulldown list of fonts and was scrolling through it when another program popped up a reminder message. LibreOffice froze. I cannot select a font, edit text, or use any menu. (However, I can minimize and maximize the LibreOffice window, and when I tried to exit, it had me save my document, so no text was lost.) Steps to Reproduce: 1. Run LibreOffice Writer. 2. Select some text. 3. Pull down the list of fonts. 4. While you are browsing the list of fonts, another program pops up a window that takes the cursor focus. Actual Results: Many functions froze: The pulldown list vanished. I also could not enter or edit text, select a font, or use any menus. Expected Results: The pulldown list should still be there, for selecting a font. Nothing should freeze. Reproducible: Didn't try User Profile Reset: No Additional Info: Version: 6.2.8.2 (x64) Build ID: f82ddfca21ebc1e222a662a32b25c0c9d20169ee CPU threads: 6; OS: Windows 10.0; UI render: GL; VCL: win; Locale: en-US (en_US); UI-Language: en-US Calc: CL Note: I do not know whether OpenGL is enabled.
Thank you for reporting the bug. Unfortunately I can not reproduce the bug in Version: 6.4.0.0.alpha1+ (x86) Build ID: ec7374ff84c71edfbb30d6e4dc5b486b6df7107f CPU threads: 2; OS: Windows 6.1 Service Pack 1 Build 7601; UI render: default; VCL: win; TinderBox: Win-x86@42, Branch:master, Time: 2019-11-10_21:37:30 Locale: en-US (en_US); UI-Language: en-US Calc: threaded and in LibreOffice 3.3.0 OOO330m19 (Build:6) tag libreoffice-3.3.0.4
Thanks for checking!
Valerie, there are three things, you can do: 1. Update LO to 6.3.4 or 6.4.0 2. Try to reproduce it. If you're not able to reproduce it, it will hardly be possible for somebody else. 3. Try tro reproduce it with save mode (Help > Restart in save mode) Does this solve the problem or is it still reproducible? => NEEDINFO
Dear Valerie Mates, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Valerie Mates, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp