Description: Je fais pour installer libreoffice, et d'un coup, il me demande le chemin d'accès a un fichier (capture d'écran : https://zupimages.net/up/20/06/u7zz.png) donc je mets en chemin d'accès le lien de l'installateur libreoffice, hors cela ne fonctionne pas, et m'affiche ceci : https://zupimages.net/up/20/06/cp2m.png Actual Results: Impossible d'installer le logiciel Expected Results: Simplement suivre le setup d'installation le fichier msi Reproducible: Always User Profile Reset: No Additional Info:
Created attachment 157620 [details] capture 1, fichier manquant
Created attachment 157621 [details] abandon d'installation
Could you give a try at: https://bugs.documentfoundation.org/show_bug.cgi?id=129087#c2 + https://bugs.documentfoundation.org/show_bug.cgi?id=129087#c4 These links are about uninstall/install pb on Windows.
Merci mais en fait, cela ne m'aide pas à résoudre ce problème. Car au départ, je n'avais aucune version de libre office d'installé sur l'ordi, donc pas de désinstallation à faire. Ensuite, j'ai regarder le second sujet, et je ne trouve aucune réponse qui peut m'aider.
Did you download the package from official website? (https://fr.libreoffice.org/download/telecharger-libreoffice/) If yes, did you check checksum to be sure the msi file is ok? BTW, try to speak English. Indeed, if you want more people may help, it's the standard here.
J'ai bien télécharger le logiciel à partir de cette page. Mais là, j'essaie de télécharger et installer la version précédente 6.3.4, de l'installer, et d'essayer de le mettre à jour par ce biais
Même avec une version antérieur, j'ai le même soucis, et le fait de redémarrer l'ordi, etc ... cela ne change rien, et je n'ai pas d'autres version d'installée.
The first screenshot is weird. You indicate you never installed LO and just download 6.4.0 but the it shows 6.1.5 Have you got some antivirus? If yes, could you disable it temporarily during the install? Also, perhaps you should clean your Windows registry with free tools like ccleaner or Glary Utilities.
Dear Valentin, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Valentin, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp