Bug 130471 - Incorrect bold font in UI when running in macOS
Summary: Incorrect bold font in UI when running in macOS
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
6.0 all versions
Hardware: All macOS (All)
: medium trivial
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Fonts
  Show dependency treegraph
 
Reported: 2020-02-06 02:09 UTC by Gabriel
Modified: 2022-03-13 03:37 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
preferences screenshot (605.59 KB, image/png)
2020-02-06 02:10 UTC, Gabriel
Details

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Description Gabriel 2020-02-06 02:09:42 UTC
Description:
Any dialog that includes a Bold/section font is displaying an incorrect font/weight

Steps to Reproduce:
1. Open any libreoffice document type 
2. Go to preferences

Actual Results:
See how any section is using a different font/weight for bold (Ex: Address)

Expected Results:
Use either system font or render correct font as per libreoffice screenshots on your website


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Comment 1 Gabriel 2020-02-06 02:10:28 UTC
Created attachment 157679 [details]
preferences screenshot
Comment 2 Alex Thurgood 2020-02-06 06:50:39 UTC
No repro with

Version: 6.3.4.2
Build ID: 60da17e045e08f1793c57c00ba83cdfce946d0aa
Threads CPU : 4; OS : Mac OS X 10.15.3; UI Render : par défaut; VCL: osx; 
Locale : fr-FR (fr_FR.UTF-8); Langue IHM : fr-FR
Calc: threaded

Which system font do you have with your version of macOS ?
Which version of macOS ?
Have you declared any substitute fonts under LO Preferences > Fonts ?
Comment 3 Gabriel 2020-05-16 18:39:23 UTC
I have not added any replacement to Fonts in Preferences > Fonts.
I'm using latest version of Catalina: `10.15.4 (19E287)` and have all default fonts plus many others including some open-source ones like UbuntuMono. Do you believe one of those extra fonts are being picked up because they may be available on my machine? Do you have any specific culprit in mind?

Version: 6.4.3.2
Build ID: 747b5d0ebf89f41c860ec2a39efd7cb15b54f2d8
CPU threads: 16; OS: Mac OS X 10.15.4; UI render: GL; VCL: osx; 
Locale: pt-BR (pt_BR.UTF-8); UI-Language: en-US
Calc: threaded
Comment 4 Gabriel 2020-05-16 18:47:55 UTC
Now looking at my existing fonts, it looks like the bold version was using
https://docs.microsoft.com/en-us/typography/font-list/gill-sans-mt

which is available by default on windows. Not sure if LibreOffice is picking that instead of a default on on MacOS bacause it found the font on the system.
Comment 5 Gabriel 2020-05-16 18:50:13 UTC
Ok, I tried to remove those fonts from the system and LibreOffice went back to "normal". So there is something wrong with the font preference, as it is using a windows font as more preferable than the expected one on mac OS
Comment 6 QA Administrators 2020-05-17 03:44:29 UTC Comment hidden (obsolete)
Comment 7 Alex Thurgood 2020-05-18 12:57:24 UTC
I see the Gill family on my system too, but unfortunately not the display issue you are reporting in the LibreOffice preferences.

By any chance, do you have a version of Microsoft Office installed, and if so, which one ?
Comment 8 Alex Thurgood 2020-05-18 13:00:08 UTC
@Gabriel : out of interest, do you a LO language pack installed, and if so, which one ? I vaguely remember someone else reporting a similar issue a while back on another version of macOS (Mojave, Sierra ?) with an installed German lang-pack.
Comment 9 Alex Thurgood 2020-05-18 13:01:02 UTC
(In reply to Alex Thurgood from comment #8)
> @Gabriel : out of interest, do you a LO language pack installed, and if so,
> which one ? I vaguely remember someone else reporting a similar issue a
> while back on another version of macOS (Mojave, Sierra ?) with an installed
> German lang-pack.

OK, forget that, I saw that you posted the version details of LO with pt-BR langpack.
Comment 10 Gabriel 2020-07-07 00:12:10 UTC
(In reply to Alex Thurgood from comment #7)
> I see the Gill family on my system too, but unfortunately not the display
> issue you are reporting in the LibreOffice preferences.
> 
> By any chance, do you have a version of Microsoft Office installed, and if
> so, which one ?

I do have, latest from 365 (16.38 as of right now)
Comment 11 QA Administrators 2020-07-07 03:38:49 UTC Comment hidden (obsolete)
Comment 12 Roman Kuznetsov 2020-09-16 19:50:36 UTC
no problem here

Version: 7.1.0.0.alpha0+
Build ID: 8c18cd6823ddf4ef5ba67801a84cee26c9b5a9a6
CPU threads: 4; OS: Mac OS X 10.15.6; UI render: default; VCL: osx
Locale: ru-RU (ru_RU.UTF-8); UI: en-US
Calc: threaded

I didn't install any third-party fonts
Comment 13 Denys Prokhorov 2021-08-10 09:31:38 UTC
no repro

Additional Info:
Version: 7.3.0.0.alpha0+ / LibreOffice Community
Build ID: 246f24ebc8227345f13784d9e2f055d813f3d24f
CPU threads: 12; OS: Mac OS X 10.15.7; UI render: default; VCL: osx
Locale: ru-RU (ru_UA.UTF-8); UI: en-US
Calc: threaded

Version: 7.1.5.2 / LibreOffice Community
Build ID: 85f04e9f809797b8199d13c421bd8a2b025d52b5
CPU threads: 12; OS: Mac OS X 10.15.7; UI render: default; VCL: osx
Locale: ru-RU (ru_UA.UTF-8); UI: en-US
Calc: threaded
Comment 14 steve 2021-08-13 11:44:52 UTC
@Gabriel: this is very curious. Can you use an uninstaller like the free AppCleaner for macOS and completely uninstall LibreOffice. Then reinstall LO 7.5.1.2 and see if the problem persists.
Comment 15 QA Administrators 2022-02-10 03:41:16 UTC Comment hidden (obsolete)
Comment 16 QA Administrators 2022-03-13 03:37:09 UTC
Dear Gabriel,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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