Bug 130628 - Uninstalling LibreOffice requires Windows Explorer to close
Summary: Uninstalling LibreOffice requires Windows Explorer to close
Status: RESOLVED NOTABUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.4.0.3 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Installer-Windows
  Show dependency treegraph
 
Reported: 2020-02-12 20:49 UTC by Jamie Dimmel
Modified: 2020-03-14 17:38 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Screenshot of dialog (29.43 KB, image/jpeg)
2020-02-12 20:50 UTC, Jamie Dimmel
Details

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Description Jamie Dimmel 2020-02-12 20:49:25 UTC
Description:
After having trouble with my install defaulting to A4 paper (even though everything points to US & Letter paper) I decided to try uninstalling completely and then reinstalling to fix the issue. That's when I got the prompt: "The following applications should be closed before continuing the installation: Windows Explorer". The default option was to "Automatically close applications and attempt to restart them after setup is complete".

Note that this was not prompting for Internet Explorer, it was prompting for Windows Explorer, as in the very desktop itself.

I can't see how this can be a good idea. If something goes wrong with the install, then you can't use Explorer to kill the program or restart or anything. And why does it need to close it? No other program I have ever installed has ever had to close Windows Explorer! Require a restart, yes; close Windows Explorer?, no.

I don't know if a reinstall is going to fix the original issue, but if it doesn't I am certainly going to go back to an earlier version, as this is just crazy.

Steps to Reproduce:
1.Close all programs (including web browser) except for Windows Explorer
2.Uninstall program
3.See prompt to close the app, and click Ok to close

Actual Results:
Closed all programs (including web browser), but left Windows Explorer open (both in separate windows, and of course, the desktop itself). When prompted I chose Ok, and Windows Explorer (both windows & desktop) closed, leaving a blank screen and the uninstall dialog. On finishing install it re-opened Windows Explorer.

Expected Results:
No prompt should have been given for Windows Explorer to close. If it needs to be restarted to accomplish the uninstall, then that should be required, but NOT restarting the very desktop shell.


Reproducible: Always


User Profile Reset: No



Additional Info:
Can't do that as I uninstalled the app.
Comment 1 Jamie Dimmel 2020-02-12 20:50:54 UTC
Created attachment 157830 [details]
Screenshot of dialog
Comment 2 m_a_riosv 2020-02-12 21:32:27 UTC
Please read that it can be done restarting the computer. Maybe there is some file used for both app that needs some action. And as I know, windows explorer restart itself after being closed.

BTW you can restart default values for LibreOffice on Menu/Help/Restart on Safe Mode, with a clean profile.