Description: When I place the cursor inside of a text file and then move the mouse, a grey box covers the text. The box moves as I move the cursor. If I move the cursor in a highlighting motion, that portion of the box disappears and displays the underlying text. It also appears that the box is displaying part of the text in zoom. When I open a test file, the same phenomenon appears (grey box, etc). I have tried deleting the old copy of LibreOffice and replacing it with the latest stable version...no help. Actual Results: Open a file. Place cursor somewhere on text. Move the mouse. Grey box appears. Expected Results: Grey box appears Reproducible: Always User Profile Reset: Yes Additional Info: Not produced a grey box that covers the text.
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. In addition, can you please specify which LibreOffice product i.e. Writer or Calc, you are experiencing the issue in? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document and information is provided. (Note that the attachment will be public, remove any sensitive information before attaching it. See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for further details.)
Created attachment 158244 [details] This is a series of screen shots showing the box (in this case it's white) that covers the text. I also included shots of highlighting over the box that shows the text underneath. When the box appea This is a series of screen shots showing the box (in this case it's white) that covers the text. I also included shots of highlighting over the box that shows the text underneath. When the box appears sometimes it looks like a zoom with big fonts of some of the text, but it does not remain long enough to capture a PNG.
[Automated Action] NeedInfo-To-Unconfirmed
Thanks for posting the screenshot, can you also upload the file itself?
Created attachment 158634 [details] One .odt file. However all .odt files exhibit the same problem
Created attachment 158635 [details] This is a screen shot of the error message I get every time I open a file for the first time. This has been on going for at least 6 months.
Created attachment 158636 [details] This is a screen shot of the error message indicating the repair failed. However, all files still open afterwards.
Could you please paste the info from Help - about LibreOffice ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the information has been provided
Dear Randy, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Randy, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp