Bug 131616 - Update problem.. Libreoffice is not opening after update error
Summary: Update problem.. Libreoffice is not opening after update error
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
6.4.2.2 release
Hardware: All All
: high major
Assignee: Dr Debabrata Biswas
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-03-27 05:49 UTC by Dr Debabrata Biswas
Modified: 2020-05-15 10:52 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
error log (9.69 KB, patch)
2020-03-27 07:22 UTC, Dr Debabrata Biswas
Details

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Description Dr Debabrata Biswas 2020-03-27 05:49:52 UTC
Description:
E: /var/cache/apt/archives/libreoffice-math_1%3a6.4.2-0ubuntu0.18.04.2_amd64.deb: trying to overwrite '/usr/lib/libreoffice/share/config/soffice.cfg/modules/smath/menubar/menubar.xml', which is also in package libreoffice-common 1:6.3.5~rc2-0ubuntu0.18.04.1~lo1

Actual Results:
not opening

Expected Results:
not opening


Reproducible: Always


User Profile Reset: Yes



Additional Info:
not opening
Comment 1 Timur 2020-03-27 06:46:14 UTC
Please write what's your OS and how you're upgrading, via OS or debs from LO.
Comment 2 Dr Debabrata Biswas 2020-03-27 07:22:45 UTC
Created attachment 159060 [details]
error log

root@debabrata-E203NA:/home/debabrata# apt --fix-broken install libreoffice
Reading package lists... Done
Building dependency tree       
Reading state information... Done
libreoffice is already the newest version (1:6.4.2-0ubuntu0.18.04.2).
You might want to run 'apt --fix-broken install' to correct these.
The following packages have unmet dependencies:
 libreoffice-base : Depends: libreoffice-common (>= 1:6.4.0~beta1-2~) but 1:6.3.5~rc2-0ubuntu0.18.04.1~lo1 is to be installed
                    Depends: libuno-cppu3 (>= 4.4.0~alpha) but it is not going to be installed
                    Depends: libuno-cppuhelpergcc3-3 (>= 4.0.0~alpha) but it is not going to be installed
                    Depends: libuno-sal3 (>= 5.1.0~alpha) but it is not going to be installed
                    Depends: libuno-salhelpergcc3-3 (>= 1.4.0) but it is not going to be installed
                    Depends: uno-libs-private but it is not going to be installed
                    Breaks: libreoffice-common (< 1:6.4.2~rc1~) but 1:6.3.5~rc2-0ubuntu0.18.04.1~lo1 is to be installed
                    Recommends: libreoffice-java-common (>= 1:6.4.2~) but 1:6.3.5~rc2-0ubuntu0.18.04.1~lo1 is to be installed
 libreoffice-base-core : Depends: libuno-cppu3 (>= 4.4.0~alpha) but it is not going to be installed
                         Depends: libuno-cppuhelpergcc3-3 (>= 5.3.0~alpha) but it is not going to be installed
                         Depends: libuno-sal3 (>= 5.1.0~alpha) but it is not going to be installed
                         Depends: libuno-salhelpergcc3-3 (>= 1.4.0) but it is not going to be installed
                         Depends: uno-libs-private but it is not going to be installed
 libreoffice-base-drivers : Depends: libuno-cppu3 (>= 4.4.0~alpha) but it is not going to be installed
                            Depends: libuno-cppuhelpergcc3-3 (>= 5.3.0~alpha) but it is not going to be installed
                            Depends: libuno-sal3 (>= 5.3.0~alpha) but it is not going to be installed
                            Depends: libuno-salhelpergcc3-3 (>= 1.4.0) but it is not going to be installed
                            Depends: uno-libs-private but it is not going to be installed
 libreoffice-calc : Depends: libuno-cppu3 (>= 4.4.0~alpha) but it is not going to be installed
                    Depends: libuno-cppuhelpergcc3-3 (>= 4.0.0~alpha) but it is not going to be installed
                    Depends: libuno-sal3 (>= 5.3.0~alpha) but it is not going to be installed
                    Depends: libuno-salhelpergcc3-3 (>= 3.6.0~beta) but it is not going to be installed
                    Depends: uno-libs-private but it is not going to be installed
                    Breaks: libreoffice-common (< 1:6.4.2~rc1~) but 1:6.3.5~rc2-0ubuntu0.18.04.1~lo1 is to be installed
 libreoffice-common : Breaks: libreoffice-core (>= 1:6.4~) but 1:6.4.2-0ubuntu0.18.04.2 is to be installed
                      Breaks: libreoffice-style-tango (>= 1:6.4~) but 1:6.4.2-0ubuntu0.18.04.2 is to be installed
 libreoffice-core : Depends: libreoffice-common (> 1:6.4.2) but 1:6.3.5~rc2-0ubuntu0.18.04.1~lo1 is to be installed
                    Depends: libuno-cppu3 (>= 4.4.0~alpha) but it is not going to be installed
                    Depends: libuno-cppuhelpergcc3-3 (>= 5.3.0~alpha) but it is not going to be installed
                    Depends: libuno-sal3 (>= 6.4.0~beta) but it is not going to be installed
                    Depends: libuno-salhelpergcc3-3 (>= 3.6.0~beta) but it is not going to be installed
                    Depends: uno-libs-private but it is not going to be installed
 libreoffice-draw : Depends: libuno-cppu3 (>= 4.4.0~alpha) but it is not going to be installed
                    Depends: libuno-cppuhelpergcc3-3 (>= 5.3.0~alpha) but it is not going to be installed
                    Depends: libuno-sal3 (>= 5.3.0~alpha) but it is not going to be installed
                    Depends: libuno-salhelpergcc3-3 (>= 3.6.0~beta) but it is not going to be installed
                    Depends: uno-libs-private but it is not going to be installed
                    Breaks: libreoffice-common (< 1:6.4.2~rc1~) but 1:6.3.5~rc2-0ubuntu0.18.04.1~lo1 is to be installed
 libreoffice-gnome : Depends: libuno-cppu3 (>= 4.4.0~alpha) but it is not going to be installed
                     Depends: libuno-cppuhelpergcc3-3 (>= 4.0.0~alpha) but it is not going to be installed
                     Depends: libuno-sal3 (>= 5.1.0~alpha) but it is not going to be installed
                     Depends: libuno-salhelpergcc3-3 (>= 1.4.0) but it is not going to be installed
                     Depends: uno-libs-private but it is not going to be installed
 libreoffice-gtk3 : Depends: libuno-cppu3 (>= 4.4.0~alpha) but it is not going to be installed
                    Depends: libuno-cppuhelpergcc3-3 (>= 4.0.0~alpha) but it is not going to be installed
                    Depends: libuno-sal3 (>= 5.1.0~alpha) but it is not going to be installed
                    Depends: uno-libs-private but it is not going to be installed
 libreoffice-impress : Depends: libuno-cppu3 (>= 4.4.0~alpha) but it is not going to be installed
                       Depends: libuno-cppuhelpergcc3-3 (>= 5.3.0~alpha) but it is not going to be installed
                       Depends: libuno-sal3 (>= 5.3.0~alpha) but it is not going to be installed
                       Depends: libuno-salhelpergcc3-3 (>= 1.4.0) but it is not going to be installed
                       Depends: uno-libs-private but it is not going to be installed
                       Breaks: libreoffice-common (< 1:6.4.2~rc1~) but 1:6.3.5~rc2-0ubuntu0.18.04.1~lo1 is to be installed
 libreoffice-math : Depends: libreoffice-core (= 1:6.3.5~rc2-0ubuntu0.18.04.1~lo1) but 1:6.4.2-0ubuntu0.18.04.2 is to be installed
 libreoffice-report-builder-bin : Depends: libuno-cppu3 (>= 4.4.0~alpha) but it is not going to be installed
                                  Depends: libuno-cppuhelpergcc3-3 (>= 4.0.0~alpha) but it is not going to be installed
                                  Depends: libuno-sal3 (>= 5.1.0~alpha) but it is not going to be installed
                                  Depends: libuno-salhelpergcc3-3 (>= 1.4.0) but it is not going to be installed
                                  Depends: uno-libs-private but it is not going to be installed
 libreoffice-sdbc-firebird : Depends: libuno-cppu3 (>= 4.4.0~alpha) but it is not going to be installed
                             Depends: libuno-cppuhelpergcc3-3 (>= 5.3.0~alpha) but it is not going to be installed
                             Depends: libuno-sal3 (>= 5.1.0~alpha) but it is not going to be installed
                             Depends: libuno-salhelpergcc3-3 (>= 1.4.0) but it is not going to be installed
                             Depends: uno-libs-private but it is not going to be installed
 libreoffice-sdbc-mysql : Depends: libuno-cppu3 (>= 4.4.0~alpha) but it is not going to be installed
                          Depends: libuno-cppuhelpergcc3-3 (>= 5.3.0~alpha) but it is not going to be installed
                          Depends: libuno-sal3 (>= 4.2.0~rc1) but it is not going to be installed
                          Depends: libuno-salhelpergcc3-3 (>= 1.4.0) but it is not going to be installed
                          Depends: uno-libs-private but it is not going to be installed
 libreoffice-sdbc-postgresql : Depends: libuno-cppu3 (>= 4.4.0~alpha) but it is not going to be installed
                               Depends: libuno-cppuhelpergcc3-3 (>= 4.0.0~alpha) but it is not going to be installed
                               Depends: libuno-sal3 (>= 4.1.0~alpha) but it is not going to be installed
                               Depends: libuno-salhelpergcc3-3 (>= 1.4.0) but it is not going to be installed
                               Depends: uno-libs-private but it is not going to be installed
 libreoffice-writer : Depends: libuno-cppu3 (>= 4.4.0~alpha) but it is not going to be installed
                      Depends: libuno-cppuhelpergcc3-3 (>= 5.3.0~alpha) but it is not going to be installed
                      Depends: libuno-sal3 (>= 5.3.0~alpha) but it is not going to be installed
                      Depends: libuno-salhelpergcc3-3 (>= 1.4.0) but it is not going to be installed
                      Depends: uno-libs-private but it is not going to be installed
                      Breaks: libreoffice-common (< 1:6.4.2~rc1~) but 1:6.3.5~rc2-0ubuntu0.18.04.1~lo1 is to be installed
 python3-uno : Depends: libuno-cppu3 (>= 4.4.0~alpha) but it is not going to be installed
               Depends: libuno-cppuhelpergcc3-3 (>= 5.3.0~alpha) but it is not going to be installed
               Depends: libuno-sal3 (>= 5.4.0~alpha) but it is not going to be installed
               Depends: libuno-salhelpergcc3-3 (>= 3.6.0~beta) but it is not going to be installed
               Depends: uno-libs-private but it is not going to be installed
 ure : Depends: uno-libs-private (= 1:6.4.2-0ubuntu0.18.04.2) but it is not going to be installed
       Depends: libuno-cppu3 (>= 4.4.0~alpha) but it is not going to be installed
       Depends: libuno-cppuhelpergcc3-3 (>= 4.0.0~alpha) but it is not going to be installed
       Depends: libuno-purpenvhelpergcc3-3 (>= 1.4.0) but it is not going to be installed
       Depends: libuno-sal3 (>= 5.3.0~alpha) but it is not going to be installed
       Depends: libuno-salhelpergcc3-3 (>= 3.6.0~beta) but it is not going to be installed
       Recommends: libjuh-java but it is not going to be installed
       Recommends: libjurt-java but it is not going to be installed
       Recommends: libridl-java but it is not going to be installed
       Recommends: libunoloader-java but it is not going to be installed
E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).
Comment 3 Nicky 2020-03-27 07:23:32 UTC
I've got the same problem which depends with (/usr/lib/libreoffice/share/config/soffice.cfg/modules/smath/menubar/menubar.xml).
I have two computers, one of them works on Ubuntu 18.04 LTS, other works on Linux Mint 19.3 (Tricia). After update Libreoffice doesn't work on both computers and the update problem is the same on the machines.
Comment 4 Nicky 2020-03-27 07:42:26 UTC
I updated my LO from official repository.
Comment 5 Julien Nabet 2020-03-27 19:51:38 UTC
Would it be possible you attach the content of /etc/apt/sources.list ?
It seems you got different repos.
I mean I see LO 6.3.5 rc2 + 6.4.2
Comment 6 Nicky 2020-03-28 08:11:40 UTC
(In reply to Julien Nabet from comment #5)
> Would it be possible you attach the content of /etc/apt/sources.list ?
> It seems you got different repos.
> I mean I see LO 6.3.5 rc2 + 6.4.2

This is my list of repositories. The first repo is used by me on whole machines.

deb http://ppa.launchpad.net/libreoffice/ppa/ubuntu bionic main

deb http://mirror.yandex.ru/linuxmint-packages tricia main upstream import backport 

deb http://mirror.yandex.ru/ubuntu bionic main restricted universe multiverse
deb http://mirror.yandex.ru/ubuntu bionic-updates main restricted universe multiverse
deb http://mirror.yandex.ru/ubuntu bionic-backports main restricted universe multiverse

deb http://security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse
deb http://archive.canonical.com/ubuntu/ bionic partner

Also, I solved the update problem. I've deleted at all LO 6.3.5 by the Synaptic package manager. And then I've installed LO 6.4.2. And now LO is working.
Comment 7 Julien Nabet 2020-03-28 09:11:22 UTC
(In reply to Nicky from comment #6)
> Also, I solved the update problem. I've deleted at all LO 6.3.5 by the
> Synaptic package manager. And then I've installed LO 6.4.2. And now LO is
> working.

Thank you Nicky for your feedback.
In fact, my message was more for Dr Debabrata Biswas but if it works for you now, great!

Dr Debabrata Biswas: assigning oneself means you're going to find a fix in LO code, do you confirm you assign yourself?
Also, could you take a look at my previous message?
Comment 8 Timur 2020-05-15 10:52:21 UTC
There was no response, this may have been local issue and resolved, so I'll close. 
If you reply as requested, please set Unconfirmed.