Description: downloaded LibreOffice Vanilla on brand new Lenovo laptop. Upon trying to launch, I get the following error. Soffice.exe Bad Image c:\windows\system32\vcruntime140.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system admin or the software vendor for support. Error status 0xc0e90002. I tried uninstalling and reinstalling several times and get the same error message each time. Steps to Reproduce: 1.see my description above 2. 3. Actual Results: see my description above Expected Results: load the app that I paid $9.99 for!!! Reproducible: Always User Profile Reset: No Additional Info: what more do you need?
What's "LibreOffice Vanilla"? LibreOffice can be downloaded freely on official website here: https://www.libreoffice.org/download/download/ Uninstall the other one and give a try to this one.
Ok you talked about this: https://www.microsoft.com/en-us/p/libreoffice-vanilla/9npr3bznj4dm?cid=msft_web_chart&activetab=pivot:overviewtab but what's the interest?
Dear jws, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear jws, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp