Bug 132117 - soffice headless data loss on server
Summary: soffice headless data loss on server
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.2.8.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-04-15 11:42 UTC by shreekant
Modified: 2020-11-17 05:01 UTC (History)
1 user (show)

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Description shreekant 2020-04-15 11:42:04 UTC
Description:
LibreOffice 6.2.8.2 20(Build:2). I am using soffice --headless to convert xlsb into xlsx. The command produces complete file with all data on a local system but missing a lot of data and formatting when issued on server (Ubuntu Xenial with same version of Libreoffice).

I suspect it has something to do with concurrency, the server having multiple cores and better Memory?

Please let me know how to test it and what could be the fix?

Steps to Reproduce:
1.convert xlsb to xlsx (file size 5MB+)
2.Data loss due between sheets linking
3.Formatting loss

Actual Results:
Data loss during headless format conversion on a server, works fine with same file on a local system.

Expected Results:
Should produce whole data in xlsx


Reproducible: Always


User Profile Reset: Yes



Additional Info:
NA
Comment 1 Jean-Baptiste Faure 2020-04-19 11:47:43 UTC
What do you mean by "sheets linking" ? Do you mean that you have a main document that is linked to several others ? If so are you sure that the server has enough right to access these secondary files?

Status set to NEEDINFO, please set it back to UNCONFIRMED once requested
informations are provided.

Best regards. JBF
Comment 2 QA Administrators 2020-10-17 04:21:01 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2020-11-17 05:01:14 UTC
Dear shreekant,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp