Bug 132148 - Download and Install of libreoofice 6.4 fails to execute after installation of .DEB
Summary: Download and Install of libreoofice 6.4 fails to execute after installation o...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
6.4.2.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Updates
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Reported: 2020-04-16 12:44 UTC by Oliver Bailey
Modified: 2022-06-23 03:48 UTC (History)
5 users (show)

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Crash report or crash signature:


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Description Oliver Bailey 2020-04-16 12:44:23 UTC
Description:
I have used LibreOffice for many years. I have never had a problem installing until version 6.4 on a Debian 10 machine with Kernel 5.5.0.1. When I install, using sudo the applications install fine, but when I go to execute them, they fail to start. The owner and group of the executable's is root - root. I uninstalled them and attempted to install them without using sudo and get a permissions error if sudo isn't used. This is a recent update to Debian, and I do have 6.3 running on other systems successfully. This is the first time I have tried to install 6.4 from the x86_64 download new.

Steps to Reproduce:
1.Download current release to standard download folder and extract.
2.change to folder containing extracted debs.
3.run "sudo dpkg -i *.deb
4.Execute any program from menu.

Actual Results:
Programs install. Uninstalled and reinstalled without sudo, install will not begin without root permission to execute installers and create folders for programs.

Expected Results:
Programs installed, proper menu icons were created under office menu. Programs just fail to start.


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
Programs should execute if installation instructions are followed properly.
Comment 1 Julien Nabet 2020-04-16 17:34:09 UTC
Rene: thought you might be interested in this one since it concerns Debian.
(Usually I advise using LO packages from distrib repository)
Comment 2 Rene Engelhard 2020-04-16 17:45:41 UTC
https://packages.debian.org/buster-backports/libreoffice exists on Debian 10. (and yes, works of course.)
Comment 3 Xisco Faulí 2021-11-23 11:04:27 UTC
Hello Oliver,
Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Comment 4 QA Administrators 2022-05-23 03:38:42 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2022-06-23 03:48:47 UTC
Dear Oliver Bailey,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp