Bug 133014 - LibreOffice Writer document converted to plain text (.TXT) document sent to a Macintosh system displays black squares in place of spaces
Summary: LibreOffice Writer document converted to plain text (.TXT) document sent to a...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.4.3.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-05-13 20:12 UTC by Gregory Bryce
Modified: 2020-12-11 03:48 UTC (History)
1 user (show)

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Description Gregory Bryce 2020-05-13 20:12:02 UTC
Description:
For 8 years, I have been writing articles in an old version of Microsoft Word for a newspaper and submitting them, as they require, in plain text (TXT) format, which they load into their old Macintosh system. This has not been a problem.

Recently I had to have my computer "nuked and paved," and upgraded from Windows 7 to Windows 10 Pro version (64 bit). In the process, I lost Word, but installed Libre Office Writer. 

Twice now, I have written my article in ODT format but also saved it in plain text (TXT) format. It looks normal to me.

When the newspaper loads the article, it displays black squares throughout, which they have deleted one by one.

I assume these squares are replacing spaces between words and perhaps also quotation marks. In ODT format, one can display both with Ctrl + F10, but I have not done that.

Steps to Reproduce:
1.I create a document in LibreOffice Write and save it in both ODT format and TXT format
2.I submit the document in TXT format as an email attachment
3.The newspaper loads it to the older Macintosh system. 


Actual Results:
When the newspaper opens the TXT file in  their system, it displays black squares. I cannot reproduce that display problem on my computer

Expected Results:
The newspaper told me, in effect, that my file could be used only by deleting the black squares one by one.


Reproducible: Always


User Profile Reset: No



Additional Info:
Produced a clean TXT file that could be viewed as intended with the black squares.
Comment 1 Julien Nabet 2020-05-13 20:34:45 UTC
There are 2 things to take into account:
- encoding (utf-8, plain ascii, ...)
- newline : Unix, macOS uses LF, Windows CRLF, Classic Mac OS CR
(see https://en.wikipedia.org/wiki/Newline)

So instead of saving with "Text (.txt)", choose "Text - Choose Encoding (.txt)"
+ click Edit filter settings checkbox at bottom left of panel.

You'll be able to choose:
- encoding
- paragraph break
- to use or not to use BOM (byte-order Mark)

Of course, you must know what's the OS (include version if possible) of the person who will open your file.
Comment 2 QA Administrators 2020-11-10 04:18:14 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2020-12-11 03:48:25 UTC
Dear Gregory Bryce,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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