I've been using LibreOffice Draw since its first releases and there is one bug that continually annoys me and which seemingly never gets fixed--freezes during file saving. It affects almost every version of LibreOffice Draw, including 6.4.4.2 which I am currently using. I am using Xubuntu 20.04 LTS but it has also affected every other LTS version I have used. - It is not a "feature" as so many people here try to offer. - Starting with a new profile does not fix the problem. - Using the "official" Ubuntu repo version does not fix the problem. - Using the latest "Snap" version does not fix the version. - Using the latest LibreOffice deb release does not fix the problem. - It can affect any document, whether simple or complex. The problem is that sometimes LibreOffice completely freezes. It can take 2-5 minutes for the save to complete and the application to continue working again. Sometimes it can completely freeze the operating system requiring a cold restart (and losing the changes in the document i.e. the save was not successful). The behaviour is somewhat random. You can save a document and it completes the task instantly. Then you can change a word in a sentence and it saves properly again. Change another word and try to save and it freezes. It is like some sort of race condition where the save operation cannot be completed. A search on Google will show the same bug affects the other applications in the suite. I don't want people to tell me to do the same things we have all tried. I don't want to be flamed by LO fanboys either. LibreOffice Draw is an awesome application and I use it everyday for work and fun. But this is a serious bug and it is so annoying that I consider giving up and returning to Scribus or setting up a virtual windows environment just to go back to Microsoft Publisher. It's a long standing bug that needs sorting out. Thanks.
Thanks for the report. And sorry for being send into the dark.. The issue sounds really hard to reproduce.. So some awful questions, sorry * Or there multiple (large) documents open. * How often do you save until it kicks in * Can happen within 2 minutes after launch.. * How large is the document you're working on.. * Could you give an example file.. even if it not really matters.. currently it's make an edit = save
(In reply to Telesto from comment #1) > Thanks for the report. And sorry for being send into the dark.. > > The issue sounds really hard to reproduce.. So some awful questions, sorry > * Or there multiple (large) documents open. > * How often do you save until it kicks in > * Can happen within 2 minutes after launch.. > * How large is the document you're working on.. > * Could you give an example file.. even if it not really matters.. currently > it's make an edit = save Setting to NEEDINFO until the reporter provides further infomation
Dear David, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear David, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp