Bug 133991 - LO Writer x64 Freezes, 3340kb, 6 photos, last photo freezes, x64=no joy!!!
Summary: LO Writer x64 Freezes, 3340kb, 6 photos, last photo freezes, x64=no joy!!!
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.3.6.2 release
Hardware: IA64 (Itanium) All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-06-14 22:57 UTC by mike-97470
Modified: 2020-12-13 19:25 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description mike-97470 2020-06-14 22:57:04 UTC
Description:
An 3340kb odf Doc file was created, 40hrs/3days.  Containing 5 photos.  When the Doc reached perfection a final 6th photo was pasted.  LO froze,would not close.  Task Manager to close.  x64 6.4.4. When any odf file launched LO, message said last file corrupt, fix "successful" Not successful.  But Writer launches w/ 1st doc page visible. If not last file, page blank.  Then Completely Frozen.  Task Man to close.  6.3.6 = Same.
Libre Office (Safe Mode)  didn't fix.  Reset user Profile, didn't fix.
x32 6.3.6 runs like a Champ!  Alles en Ordnung!!  (x64 is Scary!!)



Steps to Reproduce:
1.Do stuff that's not done very often.
Test more rigorously.
Make a Very Large Document, make it larger, paste photos, paste more photos, repeat, repeat. Don't just try to break it.  Somewhere there's a vulnerability.  And it should be easy to find.  Then put in Break Points.  Fix it.
2.
3.

Actual Results:
LO Freezes, 100% Locked.

Expected Results:
Glad Writer didn't trash document.


Reproducible: Always


User Profile Reset: Yes



Additional Info:
This reminds me of Microsoft Office 1995.  Big document, big presentation tomorrow. Late at night, right on schedule Office: stops working.
Comment 1 Telesto 2020-06-15 06:53:14 UTC
The doc in question might help the figure out the problem. The file would be public
Comment 2 Julien Nabet 2020-06-15 07:15:44 UTC
Please give a try to a recent LO version, last stable one is 6.4.4
+ follow https://wiki.documentfoundation.org/QA/FirstSteps
Comment 3 QA Administrators 2020-12-13 03:47:03 UTC Comment hidden (obsolete)
Comment 4 mike-97470 2020-12-13 18:28:09 UTC
I have no more info than the info I've already given.  I couldn't send the file because it is a private file, or I would have.
I didn't receive the first 2 comments, just the last this morning via email.

I still have the document in a sequence of versions, I was afraid that LO would lose the latest.

In order to continue with my project I purchased the latest stand-alone version of Microsoft Office, and had no additional problems.

There is another bug I opened, probably the same issue, but with a different symptom.  Sorry if I opened a 2nd bug for the same issue.  Someone, possibly overly sensitive, summarily closed it saying not enough info.  The info was the same.

When a user says that a large document with embedded (jpg)images causes LO to become unusable, it's incumbent on the LO test team to attempt to recreate the problem, not the user.  A competent software team would be encouraged to test software at it's limit, you could call it the "load test" or "stress test", before release.

I'll try to get a chance today to tryout the subject document or one of the later, larger ones with the latest version of LO, which I still use: the latest Microsoft Office is terrible to use!

If it will make anyone feel any better, Microsoft Word about 25 years ago, ~1995, would also become unusable when a document size became large, on the order of 200 pages.
Comment 5 mike-97470 2020-12-13 19:17:26 UTC
(In reply to mike-97470 from comment #4)
> I have no more info than the info I've already given.  I couldn't send the
> file because it is a private file, or I would have.
> I didn't receive the first 2 comments, just the last this morning via email.
> 
> I still have the document in a sequence of versions, I was afraid that LO
> would lose the latest.
> 
> In order to continue with my project I purchased the latest stand-alone
> version of Microsoft Office, and had no additional problems.
> 
> There is another bug I opened, probably the same issue, but with a different
> symptom.  Sorry if I opened a 2nd bug for the same issue.  Someone, possibly
> overly sensitive, summarily closed it saying not enough info.  The info was
> the same.
> 
> When a user says that a large document with embedded (jpg)images causes LO
> to become unusable, it's incumbent on the LO test team to attempt to
> recreate the problem, not the user.  A competent software team would be
> encouraged to test software at it's limit, you could call it the "load test"
> or "stress test", before release.
> 
> I'll try to get a chance today to tryout the subject document or one of the
> later, larger ones with the latest version of LO, which I still use: the
> latest Microsoft Office is terrible to use!
> 
> If it will make anyone feel any better, Microsoft Word about 25 years ago,
> ~1995, would also become unusable when a document size became large, on the
> order of 200 pages.

I gave LO 6.4.7.2 a quick check with the problem document, and with a 5.5MB one with 12 images.  Writer seemed to be well behaved.  Good Job!
Comment 6 Julien Nabet 2020-12-13 19:25:46 UTC
Since there was no specific, let's put this one to WFM then.