Bug 134131 - writer 6.4.4.2 crashes often and without warning.
Summary: writer 6.4.4.2 crashes often and without warning.
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.4.4.2 release
Hardware: x86-64 (AMD64) All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-06-18 19:00 UTC by Dan Fromm
Modified: 2021-01-16 04:19 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Dan Fromm 2020-06-18 19:00:04 UTC
Description:
First it freezes, then it crashes.

Steps to Reproduce:
1.It just happens.  I can't make it happen.
2.
3.

Actual Results:
As I said, it just happens and I can't make it happening.  It happens after I've made a change to text.  Remove an indent.  Add a crossreference.  Remove a blank line.  Change font size in a block of text.

Expected Results:
The libreoffice window closes.


Reproducible: Always


User Profile Reset: No



Additional Info:
It should have accepted the changes and kept on working.
Comment 1 V Stuart Foote 2020-06-18 20:01:01 UTC
Nothing actionable here. Please provide details of os/DE and copy paste build details from Help -> About dialog.
Comment 2 V Stuart Foote 2020-06-18 22:25:51 UTC
OP responded with PM

<snip>
Sorry, I uninstalled 6.4.4.2 and installed 6.3.6.2 .  6.4.4.2 was just too unreliable. 

6.3.6.2 started in same mode.  It didn't crash without warning, did suffer inexplicable hangs.  Just sats there, the message at the upper left corner of the screen said "not responding, "  task manager showed it using CPU, no i/o.  It cleared eventually, until the next time.  For a while nearly every key stroke or click to reposition the cursor triggered a hang.

I'm sorry that I can't tell you how I trigger the hangs or crashes, they don't seem to have much in common.  I mean, I'm doing pretty basic word processing, basically correcting typos and changing my mind about local formatting in a book manuscript.

I'm running Win 10, build 19041.329 experience pack 120.2202.130.0

Another 6.4.4.2 problem.  I asked it to export the ms. to a pdf with watermark.  The resulting pdf was defective, opened then crashed adobe reader.  Export to pdf worked without the watermark.
</snip>
Comment 3 QA Administrators 2020-12-16 03:58:16 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2021-01-16 04:19:29 UTC
Dear Dan Fromm,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp