Description: symbol crashes every libreoffice document. i am on latest 6.4.5.2 and have had this crash for quite some time now Steps to Reproduce: 1.open writer, impress, draw, calc 2.press symbol button in insert 3. Actual Results: crashes document Expected Results: should insert symbol in document Reproducible: Always User Profile Reset: No Additional Info: Version: 6.4.5.2 Build ID: a726b36747cf2001e06b58ad5db1aa3a9a1872d6 CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: kf5; Locale: en-IN (en_IN.UTF-8); UI-Language: en-US Calc: threaded
Could you retrieve a backtrace? (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace ) Do you reproduce this if you follow these steps: - open terminal/console - export SAL_USE_VCLPLUGIN=gen && soffice --writer - insert symbol ?
And, what "symbol button"? Do you mean the 'Special Character...' dialog? Found on the Insert menu, or the Standard toolbar.
Created attachment 162673 [details] symbol crash button yes. under insert the symbol dropdown button. screenshot attached
export SAL_USE_VCLPLUGIN=gen && libreoffice6.4 --writer The X11 connection broke: I/O error (code 1) XIO: fatal IO error 9 (Bad file descriptor) on X server ":0" after 169 requests (169 known processed) with 0 events remaining. KCrash: crashing... crashRecursionCounter = 2 KCrash: Application Name = soffice.bin path = /opt/libreoffice6.4/program pid = 152872 KCrash: Arguments: /opt/libreoffice6.4/program/soffice.bin --nocrashhandler KCrash: Attempting to start /usr/lib/x86_64-linux-gnu/libexec/drkonqi QSocketNotifier: Invalid socket 20 and type 'Read', disabling... Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode' Fatal Python error: Py_Initialize: can't initialize sys standard streams Traceback (most recent call last): File "/opt/libreoffice6.4/program/../program/python-core-3.7.7/lib/_bootlocale.py", line 35, in getpreferredencoding if sys.flags.utf8_mode: AttributeError: 'sys.flags' object has no attribute 'utf8_mode'
Created attachment 162675 [details] crashlog i generated this crashlog. let me know if its incomplete or do i need to run more tests. i have had this issue for quite a few releases, i just didnt have the time to post a bug here. ;-)
It seems you use "Tabbed" user interface, could you confirm? Also, you can try the steps from: https://wiki.documentfoundation.org/QA/FirstSteps ?
ok. good news. i did a complete profile reset and the problem seems to have resolved. i suppose i can go ahead and close the bug?
Thank you for your feedback. Let's rather put WFM since there hasn't been any specific patch to fix this.