Bug 135477 - Crash in: mergedlo.dll
Summary: Crash in: mergedlo.dll
Status: RESOLVED WONTFIX
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: corruptProfile
Depends on:
Blocks:
 
Reported: 2020-08-05 20:00 UTC by Peter Kershaw
Modified: 2020-08-06 08:35 UTC (History)
2 users (show)

See Also:
Crash report or crash signature: ["mergedlo.dll"]

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Description Peter Kershaw 2020-08-05 20:00:38 UTC 
This bug was filed from the crash reporting server and is br-ceab9bcd-f9d2-44c4-99dd-9a17bbf57a1c.
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Libre Office Writer failed to launch
Comment 1 Roman Kuznetsov 2020-08-05 20:24:22 UTC 
Peter, can you provide more detail steps for repro your problem?
Comment 2 Peter Kershaw 2020-08-05 21:17:00 UTC 
I filed the crash report with Libre Office. This was the first run after installation of the latest build.  The program opened a blank document and then crashed : I had thought that the report would have been attached to the Bugzilla case as that is implied in the process. The report is at https://crashreport.libreoffice.org/stats/crash_details/ceab9bcd-f9d2-44c4-99dd-9a17bbf57a1c
Comment 3 Peter Kershaw 2020-08-06 08:29:44 UTC 
FYI

I seem to have fixed this by the following steps.

1. removed the old help files from version 6.4
2. ran the Installation Wizard and repaired the installation

Libre Office 7 now opens as I would expect it to.
Comment 4 Xisco Faulí 2020-08-06 08:35:51 UTC 
Glad to hear you fixed this issue.
Closing as RESOLVED WONTFIX