Bug 135737 - A Simple question... need help
Summary: A Simple question... need help
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.4.5.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-08-13 23:16 UTC by Larry Meyer
Modified: 2020-10-29 08:35 UTC (History)
1 user (show)

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Description Larry Meyer 2020-08-13 23:16:19 UTC
Description:
Hi, I am really out of my depth.  I loaded OfficeLibre about a month ago; used it to open xlsx and docx file.  then did not use it and today needed to use it... but I do not have a link (icon) on desktop to run OfficeLibre.  I found its subdirectory in the Windows Programs Subdirectory, but dont' know what file to exectute or drag to desktop page..

I tried to find some way to send a help request to OfficeLibre but this is the closest I could find to send anything to any one... so now I have Bugzilla Account... yeah, useless to me, except to see if anyone can help me.

other option is to delete OfficeLibre and down load it again; actually I saw that it is still in my Download directory if that would be of any help to me..

from Larry Meyer (out of his depth)

I will now see what I MUST complete below to send this... sorry about that... 


Actual Results:
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Expected Results:
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Reproducible: Always


User Profile Reset: No



Additional Info:
Please see description above
Comment 1 Julien Nabet 2020-08-14 07:02:19 UTC
LibreOffice and Apache OpenOffice are 2 softwares.
LibreOffice is a fork of Apache OpenOffice.

Your problem could be due to an antivirus, what antivirus do you use?
Did you download LO from official website? (https://www.libreoffice.org/download/download/)
To solve this, I think the simplest thing is indeed to uninstall your current version, download last LO version 6.4.6 and install this one.

Finally, you can also follow https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile

Waiting for your feedback.
Comment 2 Timur 2020-10-29 08:35:45 UTC
Bugzilla is for reporting bugs and http://ask.libreoffice.org/ is for help.