Description: Fatal error on scrolling in Writer Steps to Reproduce: 1.Open document 2.Scroll 3. Actual Results: As above Expected Results: Nothing Reproducible: Always User Profile Reset: Yes Additional Info: Happened in V6 but not V5. Seems to have got worse in Catalina. Doesn't happen with Open Office.
Sorry I forgot to add that the error message is Object Is Nonfuntional
About hardware, I suppose you have LO for MacOs64 Intel. For the rest, could you try https://wiki.documentfoundation.org/QA/FirstSteps ? For Catalina, I know there are Java problem detection by LO.
yes LO for MacOS Intel 64
(In reply to bob from comment #3) > yes LO for MacOS Intel 64 Ok could you try https://wiki.documentfoundation.org/QA/FirstSteps ?
Yes completely reset the user profile before submitting the bug report. Made no difference. Have done a complete clearn reinstall of LO6, but problem still persists.
Ok so it's not a pb of corrupted profile. Could you try to retrieve some extra information by applying this https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#macOS:_How_to_get_debug_information ?
Also, does it happen with any document (a brand new one with just some "Lorem Ipsum" in it for example) or just some specific document ?
It has been happening on files received from others and files created by myself. I've done another user profile reset and a particular troublesome file is not giving me grief, so I may have flushed something out. Anyway it is way past my bedtime, so I'll give it and you a rest until later. Thanks for your help so far.
I've just done a clean reinstall of V7 and really pushed things. So far no problems, so it looks like you folks were right that it was a corrupted user profile that I eventually managed to knock on the head. Don't close the bug report quite yet, since I'll give it a few more days (the fault was happening really frequently so it will be very obvious quickly whether it continues). But if it was a corrupted user file then many thanks for your help.
Good news then! :-) Let's put this one to RESOLVED/WFM then. If you can still reproduce this, you can put it back to UNCONFIRMED.
OK fine.