Description: Mendeley 1.19.4 citation plugin (latest version) works as expected in LO 6.4.6.2 on Mac OS but not in LO 7 on either Mac OS or Ubuntu 20.10 The issue is when inserting citation or bibliography the files appears and freezes showing "formatting citation" Steps to Reproduce: 1.Install Mendeley and citation plugin 2.Launch LO writer 3.Select insert citation from toolbar Actual Results: Field appears with formatting citation and freezes Expected Results: Files should appear with citation details Reproducible: Always User Profile Reset: Yes Additional Info: As above
On the website, I don't find Mendeley plugin for LO, only for Word.
Created attachment 164775 [details] Screenshot Mendeley plugin Citations working correctly in LO 6.4 Sadly, doesn't work in LO 7 on Mac OS or Ubuntu
Assuming LO is already installed, Mendeley automatically adds the plugin when it is installed.
It appears that the plugin no longer exists for LibreOffice on macOS since Elsevier took over the product. If I download the desktop app for macOS, the first screen I see is a login screen asking for my email. That isn't going to happen given that there is no explanation as to why my email address might be needed. Is this some service that Elsevier are attempting to sell me ? In that case, they should at least try and debug the problem first by themselves. Are they supporting LibreOffice as a deployment platform or not ? It seems not. @Paul : please point us to a link where we can install the plugin and which doesn't require us to sign up to some unknown service with unknown obligations.
Seems that one can only install the plugin via the desktop app : http://resources.mendeley.com/Mendeley_Desktop/write_cite/ which in turn requires the user to give their email to Elsevier for undefined purposes. Not for me, sorry. Out of interest, it appears that the citation plugin runs using Javascript, so it might be wise to check whether there are known JS script execution issues on LO7 (I seem to recall reading a recent bug report about that, which might already be fixed for 7.1).
Apparently, we are still reliant on JVM instantiation for the Rhino engine, therefore if there is a Java installation problem on the target machine (e.g. absent, or not recognized correctly by LO), this will likely cause the citation plugin to fail.
@Paul: which version of Java have you installed on the target machine on which you want to use the citation plugin ?
In the system report it lists Java Launcher version 315 In the LibreOffice 6.4 preferences use Java engine is ticked but the Java Installed field is blank. However - the plugin works in LO 6.4 on this machine - currently running BigSur beta 6 and when I install Ubuntu in a VM. But it doesn’t work in LO 7 on either machine.
Created attachment 164844 [details] API file found in Mendeley .oxt folder Not sure if this helps Paul
[Automated Action] NeedInfo-To-Unconfirmed
Could you provide step by step process to reproduce this? Indeed, I gave a try on pc Debian x86-64 with master sources updated today (added a pdf on Mendeley desktop then insert citation, used the pdf) but had no freeze. Now I must recognize I don't know Mendeley so I may have missed something.
Whatever the issue was, it has been sorted in 7.0.1.2 Plugin works as expected in this version Alex Thurgood suggested that here were Javascript execution issues that may have already been corrected looks as though they have Paul
Ok let's put this one to WFM then.