Description: I was upgrading my software in Linux Mint 19.3 Cinnamon and I had this error several times. Than finally get this error E: /var/cache/apt/archives/libreoffice-common_1%3a7.0.3-0ubuntu0.18.04.1_all.deb: new libreoffice-common package pre-installation script subprocess returned error exit status 1 Here is my system info: System: Host: toshi4 Kernel: 5.4.0-53-generic x86_64 bits: 64 compiler: gcc v: 7.5.0 Desktop: Cinnamon 4.4.8 wm: muffin dm: LightDM Distro: Linux Mint 19.3 Tricia base: Ubuntu 18.04 bionic Machine: Type: Laptop System: LENOVO product: 80TJ v: Lenovo ideapad 110-15ACL serial: <filter> Chassis: type: 10 v: Lenovo ideapad 110-15ACL serial: <filter> Mobo: LENOVO model: Nano 5A8 v: SDK0J40700 WIN serial: <filter> UEFI: Lenovo v: 1QCN32WW date: 08/18/2016 Battery: ID-1: BATT charge: 16.1 Wh condition: 16.1/23.8 Wh (68%) volts: 12.1/10.8 model: LENOVO LCFC serial: <filter> status: Full CPU: Topology: Quad Core model: AMD A6-7310 APU with AMD Radeon R4 Graphics bits: 64 type: MCP arch: Puma rev: 1 L2 cache: 2048 KiB flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 15970 Speed: 1709 MHz min/max: 1000/2000 MHz Core speeds (MHz): 1: 1602 2: 1603 3: 1652 4: 1623 Graphics: Device-1: AMD Mullins [Radeon R4/R5 Graphics] vendor: Lenovo driver: radeon v: kernel bus ID: 00:01.0 chip ID: 1002:9851 Display: x11 server: X.Org 1.20.8 driver: ati,radeon unloaded: fbdev,modesetting,vesa resolution: 1366x768~60Hz OpenGL: renderer: AMD KABINI (DRM 2.50.0 5.4.0-53-generic LLVM 10.0.0) v: 4.5 Mesa 20.0.8 direct render: Yes Audio: Device-1: AMD Kabini HDMI/DP Audio vendor: Lenovo driver: snd_hda_intel v: kernel bus ID: 00:01.1 chip ID: 1002:9840 Device-2: AMD FCH Azalia vendor: Lenovo driver: snd_hda_intel v: kernel bus ID: 00:14.2 chip ID: 1022:780d Sound Server: ALSA v: k5.4.0-53-generic Network: Device-1: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter vendor: Lenovo driver: ath10k_pci v: kernel port: 2100 bus ID: 01:00.0 chip ID: 168c:0042 IF: wlp1s0 state: up mac: <filter> Device-2: Realtek RTL810xE PCI Express Fast Ethernet vendor: Lenovo driver: r8169 v: kernel port: 1000 bus ID: 02:00.0 chip ID: 10ec:8136 IF: enp2s0 state: down mac: <filter> Device-3: Atheros type: USB driver: btusb bus ID: 2-1.1:3 chip ID: 0cf3:e360 Drives: Local Storage: total: 484.64 GiB used: 113.52 GiB (23.4%) ID-1: /dev/sda vendor: Western Digital model: WD5000LPCX-24VHAT0 size: 465.76 GiB speed: 6.0 Gb/s serial: <filter> ID-2: /dev/sdb type: USB model: General size: 7.50 GiB serial: <filter> ID-3: /dev/sdc type: USB vendor: PNY model: USB 2.0 FD size: 7.61 GiB serial: <filter> ID-4: /dev/sdd type: USB vendor: PNY model: USB 2.0 FD size: 3.77 GiB serial: <filter> Partition: ID-1: / size: 448.83 GiB used: 101.26 GiB (22.6%) fs: ext4 dev: /dev/sda2 ID-2: swap-1 size: 8.25 GiB used: 780 KiB (0.0%) fs: swap dev: /dev/sda3 Sensors: System Temperatures: cpu: 51.4 C mobo: N/A gpu: radeon temp: 46 C Fan Speeds (RPM): N/A Repos: No active apt repos in: /etc/apt/sources.list No active apt repos in: /etc/apt/sources.list.d/additional-repositories.list Active apt repos in: /etc/apt/sources.list.d/bluemail.list 1: deb https: //packages.bluemail.me/repos/debian ./ Active apt repos in: /etc/apt/sources.list.d/gerardpuig-ppa-bionic.list 1: deb http: //ppa.launchpad.net/gerardpuig/ppa/ubuntu bionic main Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 1: deb [arch=amd64] http: //dl.google.com/linux/chrome/deb/ stable main Active apt repos in: /etc/apt/sources.list.d/gregory-hainaut-pcsx2_official_ppa-bionic.list 1: deb http: //ppa.launchpad.net/gregory-hainaut/pcsx2.official.ppa/ubuntu bionic main Active apt repos in: /etc/apt/sources.list.d/home:stevenpusser.list 1: deb http: //download.opensuse.org/repositories/home:/stevenpusser/xUbuntu_18.04/ / Active apt repos in: /etc/apt/sources.list.d/inkscape_dev-stable-bionic.list 1: deb http: //ppa.launchpad.net/inkscape.dev/stable/ubuntu bionic main No active apt repos in: /etc/apt/sources.list.d/insync.list Active apt repos in: /etc/apt/sources.list.d/libreoffice-libreoffice-7-0-bionic.list 1: deb http: //ppa.launchpad.net/libreoffice/libreoffice-7-0/ubuntu bionic main Active apt repos in: /etc/apt/sources.list.d/lutris-team-lutris-bionic.list 1: deb http: //ppa.launchpad.net/lutris-team/lutris/ubuntu bionic main Active apt repos in: /etc/apt/sources.list.d/megasync.list 1: deb https: //mega.nz/linux/MEGAsync/xUbuntu_18.04/ ./ No active apt repos in: /etc/apt/sources.list.d/microsoft-edge-dev.list Active apt repos in: /etc/apt/sources.list.d/noobslab-macbuntu-bionic.list 1: deb http: //ppa.launchpad.net/noobslab/macbuntu/ubuntu bionic main Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 1: deb http: //mirrors.evowise.com/linuxmint/packages tricia main upstream import backport 2: deb http: //la-mirrors.evowise.com/ubuntu bionic main restricted universe multiverse 3: deb http: //la-mirrors.evowise.com/ubuntu bionic-updates main restricted universe multiverse 4: deb http: //la-mirrors.evowise.com/ubuntu bionic-backports main restricted universe multiverse 5: deb http: //security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse 6: deb http: //archive.canonical.com/ubuntu/ bionic partner Active apt repos in: /etc/apt/sources.list.d/opera-stable.list 1: deb https: //deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases) Active apt repos in: /etc/apt/sources.list.d/ppsspp-stable-bionic.list 1: deb http: //ppa.launchpad.net/ppsspp/stable/ubuntu bionic main Active apt repos in: /etc/apt/sources.list.d/vscode.list 1: deb [arch=amd64] http: //packages.microsoft.com/repos/vscode stable main Info: Processes: 279 Uptime: 56m Memory: 6.70 GiB used: 3.42 GiB (51.1%) Init: systemd v: 237 runlevel: 5 Compilers: gcc: 7.5.0 alt: 7 Client: Unknown python3.6 client inxi: 3.0.32 Steps to Reproduce: 1.Try to upgrade when Linux Mint say I need to 2.Upgrade 3.A plethora of errors Actual Results: E: /var/cache/apt/archives/libreoffice-common_1%3a7.0.3-0ubuntu0.18.04.1_all.deb: new libreoffice-common package pre-installation script subprocess returned error exit status 1 Expected Results: LibreOffice to install and work Reproducible: Always User Profile Reset: No Additional Info: LibreOffice to install and work
As your package version (7.0.3-0ubuntu0.18.04.1) indicates, you are using LibreOffice packages provided by Ubuntu package maintainer, instead of packages provided by The Document Foundation (available at https://www.libreoffice.org/download/download/, don't support simple APT upgrades, though). And according to the error message, the problem is in packaging (pre-installation script is something specific to Debian/Ubuntu system and packages). So this Bugzilla is not the right place to report such bugs. Please report to Ubuntu instead, likely at https://bugs.launchpad.net/ .
(In reply to Ming Hua from comment #1) > As your package version (7.0.3-0ubuntu0.18.04.1) indicates, you are using > LibreOffice packages provided by Ubuntu package maintainer > > [...] > > Please report to Ubuntu instead, likely at https://bugs.launchpad.net/ . On closer inspection, maybe not the *official* Ubuntu packages, either: (In reply to Doug from comment #0) > Active apt repos in: /etc/apt/sources.list.d/libreoffice-libreoffice-7-0-bionic.list > 1: deb http://ppa.launchpad.net/libreoffice/libreoffice-7-0/ubuntu bionic main Likely it's from this PPA instead of the official Ubuntu repo. If that's the case, contact the PPA owner instead of reporting to Launchpad. Either way, NOTOURBUG.
Hi, Sorry about that. I am using the official LibreOffice fresh ppa. I guess LibreOffice doesn't take care of it's own ppa, again I am sorry.
(In reply to Doug from comment #3) > Sorry about that. I am using the official LibreOffice fresh ppa. I guess > LibreOffice doesn't take care of it's own ppa, again I am sorry. What makes you think it's the *official* LibreOffice PPA? Assuming my guess in comment #2 is correct, their webpage https://launchpad.net/~libreoffice clearly states: This is the Ubuntu packaging team, this is _not_ the LibreOffice project. This is The Document Foundation's (i.e. the LibreOffice project) bugzilla. You are filing bugs at the wrong place. If you use their packages, go to their bug tracker to file bugs. Or look up that package's maintainer email address (from your package manager, or just "dpkg -i" the broken package) and send an email. There is nobody here that can help you (at least, I'm not aware of any Ubuntu packagers that frequent this bugzilla).
yes, this is true, not a bug here. (and fixed in current packages anyway)
(for the record: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=972043. Ubuntu should have synced it by now.) root cause: the workaround for https://bugs.documentfoundation.org/show_bug.cgi?id=136526 (the LO people don't care whether their own program and config actually works, so one needs to add a symlink...) and dpkg refuses to update then. fix: as said in above bug.
Hi, I am sorry for being bad. Thank you all for your help. I had to end up redoing my Computer because more things started messing up.