Bug 138217 - Bug in the LibreOffice graphical interface with libreoffice-qt5
Summary: Bug in the LibreOffice graphical interface with libreoffice-qt5
Status: RESOLVED NOTOURBUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
7.0.3.1 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
: 138416 (view as bug list)
Depends on:
Blocks:
 
Reported: 2020-11-14 18:32 UTC by Roger Júnio
Modified: 2020-12-07 13:08 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Print the error that appears on the screen (45.95 KB, image/jpeg)
2020-11-14 18:38 UTC, Roger Júnio
Details

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Description Roger Júnio 2020-11-14 18:32:37 UTC
Description:
I recently accessed LibreOffice (LO) on Lubuntu 20.10. Often - if not always - either when creating a new document or editing an existing one, when inserting formulas, when inserting OLE Objects, when inserting frames, or even, in some cases, as soon as the LO starts, the LibreOffice window is unconfigured and makes using the program somewhat impossible; again, it always happens.

As I had already contacted a support through the link "https://ask.libreoffice.org", I discovered that the cause of the error was in the package "libreoffice-qt5", which apparently was in conflict with some other package.

The implemented solution was to exclude the package "libreoffice-qt5", and this solved the problem; graphical flaws did not appear again after this action.

In fact, I had both installed LibreOffice through the Lubuntu repository and the official website, and the error was present in both;

Note: the pc is newly formatted, so there are no significant changes in the system settings, in order to affect the LO;

Steps to Reproduce:
1. insert a formula (which will open the formula editor)
   (OR insert a frame,
    OR insert a OLE Object);
2. exit the formula editor and go back to the text editor
   (no need to type anything in the formula);

Actual Results:
At this point, the error must have already occurred, and the LibreOffice window is already strangely corrupted, with parts of the image locked, another part darkened, and so on;

Expected Results:
Ideally, the LO window should not corrupt; in fact, if you go to other software in the suite without ending the session, this failure will accompany all other programs;


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Here is information extracted from the LO help menu:

Version: 7.0.2.2
Build ID: 00(Build:2)
CPU threads: 4; OS: Linux 5.8; UI render: default; VCL: gtk3
Locale: pt-BR (pt_BR.UTF-8); UI: en-US
Ubuntu package version: 1:7.0.2-0ubuntu1
Calc: threaded
Comment 1 Roger Júnio 2020-11-14 18:38:40 UTC
Created attachment 167300 [details]
Print the error that appears on the screen

Most of the time, the screen looks like this; however, in some moments, there is a certain chaotic flaw on the screen, especially when scrolling the page
Comment 2 Roger Júnio 2020-11-14 22:27:30 UTC
Incidentally, very importantly, I had forgotten to put the links from other places where I reported about this flaw - and I also don't know how to edit these descriptions -:

https://discourse.lubuntu.me/t/bug-in-the-libreoffice-graphical-interface/1790?u=rj.g

https://ask.libreoffice.org/en/question/276821/bug-in-the-libreoffice-graphical-interface/

In any case, I ask you to reveal my procedural flaws, as I am not an expert on these forums, bug reports, and everything else; I thank you in advance for your time and consideration.
Comment 3 Buovjaga 2020-12-05 17:09:16 UTC
Lubuntu packagers have sadly not listened: https://bugs.launchpad.net/ubuntu/+source/lubuntu-meta/+bug/1895216

Now they have two releases, 20.04 and 20.10 with this unfortunate default. I urge you to reach out to them to stop this.
Comment 4 Robert Großkopf 2020-12-07 06:33:52 UTC
*** Bug 138416 has been marked as a duplicate of this bug. ***
Comment 5 Roger Júnio 2020-12-07 13:08:33 UTC
(In reply to Buovjaga from comment #3)
> Lubuntu packagers have sadly not listened:
> https://bugs.launchpad.net/ubuntu/+source/lubuntu-meta/+bug/1895216
> 
> Now they have two releases, 20.04 and 20.10 with this unfortunate default. I
> urge you to reach out to them to stop this.

Well, apparently, I think we have given some notoriety to such a bug, I had also reported such a problem before on the Lubuntu platform;

Impressive how our words can have a good potential range.
As for the bug (now I can confirm), what I did to resolve it was to delete the package "libreoffice-qt5" with the command "sudo dpkg --purge libreoffice-qt5", and it seems that everything is functional now; I even did some elaborate work, and there were no more problems.