Bug 138269 - Freezes on the screen
Summary: Freezes on the screen
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.0.2.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-11-16 20:49 UTC by fxgwendo
Modified: 2021-07-01 04:06 UTC (History)
1 user (show)

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Description fxgwendo 2020-11-16 20:49:34 UTC
Description:
Sometimes LibreOffice freezes and I can't see the modifications when I write something. It changes my document but it doesn't appear on my screen. I still can save the changes when I close it but I have to close and open again the file to be able to see my modifications again and it happens quite a lot of times on a short period.

Actual Results:
I have to close and open again my file

Expected Results:
I can see the modifications on my document whithout having to close and open it again


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Not to freeze
Comment 1 Dieter 2020-12-01 07:06:20 UTC
Thank you for reporting the bug. Unfortunately without clear steps to reproduce it, we cannot track down the origin of the problem. Please provide a clearer set of step-by-step instructions on how to reproduce the problem.
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the steps are provided.
Comment 2 QA Administrators 2021-05-31 04:12:59 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2021-07-01 04:06:01 UTC
Dear fxgwendo,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp