Description: Message when installing 7.04 after removing 6.3 on mint 19.3(look lower for >>>>>): ~/tmp_desktop/LibreOffice_7.0.4.2_Linux_x86-64_deb_langpack_fr/DEBS$ sudo dpkg -i *.deb [sudo] password for robertg: Selecting previously unselected package libobasis7.0-fr. (Reading database ... 434489 files and directories currently installed.) Preparing to unpack libobasis7.0-fr_7.0.4.2-2_amd64.deb ... Unpacking libobasis7.0-fr (7.0.4.2-2) ... Preparing to unpack libreoffice7.0-dict-fr_7.0.4.2-2_amd64.deb ... Unpacking libreoffice7.0-dict-fr (7.0.4.2-2) over (7.0.3.1-1) ... Selecting previously unselected package libreoffice7.0-fr. Preparing to unpack libreoffice7.0-fr_7.0.4.2-2_amd64.deb ... Unpacking libreoffice7.0-fr (7.0.4.2-2) ... dpkg: dependency problems prevent configuration of libobasis7.0-fr: libobasis7.0-fr depends on libobasis7.0-core (>= 7.0.4.2); however: Version of libobasis7.0-core on system is 7.0.3.1-1. dpkg: error processing package libobasis7.0-fr (--install): dependency problems - leaving unconfigured dpkg: dependency problems prevent configuration of libreoffice7.0-dict-fr: >>>>>>>>>> libreoffice7.0-dict-fr depends on libreoffice7.0-ure (>= 7.0.4.2); however: Version of libreoffice7.0-ure on system is 7.0.3.1-1. libreoffice7.0-dict-fr depends on libobasis7.0-core (>= 7.0.4.2); however: Version of libobasis7.0-core on system is 7.0.3.1-1. libreoffice7.0-dict-fr depends on libreoffice7.0 (>= 7.0.4.2); however: Version of libreoffice7.0 on system is 7.0.3.1-1. dpkg: error processing package libreoffice7.0-dict-fr (--install): dependency problems - leaving unconfigured dpkg: dependency problems prevent configuration of libreoffice7.0-fr: libreoffice7.0-fr depends on libreoffice7.0 (>= 7.0.4.2); however: Version of libreoffice7.0 on system is 7.0.3.1-1. libreoffice7.0-fr depends on libobasis7.0-fr (>= 7.0.4.2); however: Package libobasis7.0-fr is not configured yet. Version of libobasis7.0-fr on system, provided by libobasis7.0-fr:amd64, is <none>. libreoffice7.0-fr depends on libobasis7.0-fr (<= 7.0.4.2-2); however: Package libobasis7.0-fr is not configured yet. Version of libobasis7.0-fr on system, provided by libobasis7.0-fr:amd64, is <none>. dpkg: error processing package libreoffice7.0-fr (--install): dependency problems - leaving unconfigured Steps to Reproduce: 1.remove libreoffice 6.3 2.install libreoffice 7.04 3.install french interface 7.04 Actual Results: Cannot install french interface Expected Results: french interface package should have installed correctly. Reproducible: Always User Profile Reset: No Additional Info: I tried to install the missing dependancy, but can't find it...revert to 6.4.7...and it went well.
(In reply to rgarand from comment #0) > Steps to Reproduce: > 1.remove libreoffice 6.3 > 2.install libreoffice 7.04 Are you sure? > 3.install french interface 7.04 > > Description: > Message when installing 7.04 after removing 6.3 on mint 19.3(look lower for > >>>>>): > ~/tmp_desktop/LibreOffice_7.0.4.2_Linux_x86-64_deb_langpack_fr/DEBS$ sudo > dpkg -i *.deb > [sudo] password for robertg: > Selecting previously unselected package libobasis7.0-fr. > (Reading database ... 434489 files and directories currently installed.) > Preparing to unpack libobasis7.0-fr_7.0.4.2-2_amd64.deb ... > Unpacking libobasis7.0-fr (7.0.4.2-2) ... > Preparing to unpack libreoffice7.0-dict-fr_7.0.4.2-2_amd64.deb ... > Unpacking libreoffice7.0-dict-fr (7.0.4.2-2) over (7.0.3.1-1) ... Here according to dpkg you are installing French language support version 7.0.4 over version 7.0.3. > Selecting previously unselected package libreoffice7.0-fr. > Preparing to unpack libreoffice7.0-fr_7.0.4.2-2_amd64.deb ... > Unpacking libreoffice7.0-fr (7.0.4.2-2) ... > dpkg: dependency problems prevent configuration of libobasis7.0-fr: > libobasis7.0-fr depends on libobasis7.0-core (>= 7.0.4.2); however: > Version of libobasis7.0-core on system is 7.0.3.1-1. And again here according to dpkg, you have LibreOffice main packages version 7.0.3 installed, not 7.0.4. > [...] > > Actual Results: > Cannot install french interface > > Expected Results: > french interface package should have installed correctly. Basically it looks like you are trying to install newer (7.0.4) language support on older (7.0.3) LibreOffice, which I assume is not supported. Can you check again to make sure the LibreOffice main packages you installed / tried to install were indeed version 7.0.4? If yes, can you paste the messages when installing it with "dpkg -i *.deb"?
Dear rgarand, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear rgarand, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp