Bug 139578 - Extension do not work after updating 6.4.7 to 7.0.3
Summary: Extension do not work after updating 6.4.7 to 7.0.3
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Extensions (show other bugs)
Version:
(earliest affected)
7.0.3.1 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-01-13 08:33 UTC by Jürgen
Modified: 2022-07-02 03:32 UTC (History)
1 user (show)

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Description Jürgen 2021-01-13 08:33:33 UTC
Description:
Before installing 7.0.3. I used 
MultiFormatSave and
goQR.me Integration

Both don't work after update. The following message is given when trying to use them:

Ein Scripting Framework Fehler trat während der Ausführung vom Basic Skript vnd.sun.star.script:multiFormatSave.multiFormatSave.multiFormatSave?language=Basic&location=application auf.

Meldung: The following Basic script could not be found:
library: 'multiFormatSave'
module: 'multiFormatSave'
method: 'multiFormatSave'
location: 'application'



The attempt to install any extension is cancelled with the message:


Extension(s) hinzufügen:
C:\Users\jk\AppData\Roaming\LibreOffice\4\user\uno_packages\cache\uno_packages\lu113443i7k89.tmp_\goQR.oxt existiert nicht.


Steps to Reproduce:
1. Open Extension-Manager
2. Load Extension from Internet
3. Choose MultiFormatSave or goQR.me Integration

Actual Results:
Installation cancelled 
Extension(s) hinzufügen:
C:\Users\jk\AppData\Roaming\LibreOffice\4\user\uno_packages\cache\uno_packages\lu113443i7k89.tmp_\goQR.oxt existiert nicht.

Expected Results:
should be installed


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: de
Module: TextDocument
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no
Comment 1 Buovjaga 2021-12-02 12:41:50 UTC
Maybe try deleting the 'extensions' directory from the user profile directory and install the extensions again

https://wiki.documentfoundation.org/UserProfile

Setting to needinfo while waiting for the result.
Comment 2 QA Administrators 2022-06-01 03:38:07 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2022-07-02 03:32:43 UTC
Dear Jürgen,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp