Bug 140398 - Styles preview widget in notebookbar in Writer freezes
Summary: Styles preview widget in notebookbar in Writer freezes
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.1.0.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-02-13 21:39 UTC by Maarten
Modified: 2022-09-02 03:39 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Writer notebookbar styles widget freezes (311.42 KB, image/jpeg)
2021-02-13 21:39 UTC, Maarten
Details

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Description Maarten 2021-02-13 21:39:16 UTC
Created attachment 169718 [details]
Writer notebookbar styles widget freezes

Bug in setting headings settings “freezes” and cannot be used anymore. 

Hello all, 

After applying some headings (about 7 in total)  in Libreoffice 7.1.1 rc 1, the styles widget in the notebookbar configuration “freezes” and other styles cannot be selected anymore. Therefore, it is not possible to complete an index. 

The only solution is to close the document and open it again. Then the new styles can be selected again, but again, after adding some headers, the widget freezes again. 

See the screenshot: I want to insert a new header in my document, but the styles widget is “frozen” at the Text block widget and cannot be changed anymore. 

In another document, the same problem occurs, only then the styles widget freezes at “Standard”

I apllied some screenshots as well. 

This problem occurs as of Libreoffice 7.1.0. 

Of course, it is only small problem, but also annoying. I hope someone is able to resolve the problem quickly..
Comment 1 m_a_riosv 2021-02-14 00:49:45 UTC
Please test with a clean profile Menu/Help/Restart in Safe Mode
Comment 2 Maarten 2021-02-14 07:34:52 UTC
Unfortuneately, it is not possible to test this bug in safe mode: LO 7.1.1 does not start.
Comment 3 m_a_riosv 2021-02-14 12:52:42 UTC
Then there it's a problem with the installation.
After set up a clean profile.
Uninstall the program.
Reinstall it again.
Comment 4 Maarten 2021-02-14 20:22:32 UTC
Thank you for your reply. First, the problem occured when upgraded from LO 7.0.4 rc2. 

So, I did full new install of LO 7.1.1 rc1. The problem of the freezing widget is still there. 

To indicate further: the selecttion box freezes around the "standard-style" or the "textbox style".  Swiping left or right to see other styles is possible: selecting them is not possible. The only solution is to close te file and re-open it again. Then it is possible to select some different styles, after that, the selection of styles is frozen again. 

Windows 10 20h2, build: 19042.804
Windows feature experience pack: 120.2212.551.0 

11th gen core i5 1135g7
8 gb ram dd4 3200mhz
Comment 5 m_a_riosv 2021-02-14 20:49:53 UTC
Don't freeze for me
Version: 7.1.1.0.0+ (x64) / LibreOffice Community
Build ID: b6f74722173b0384efa6798799b83807e9f0d814
CPU threads: 4; OS: Windows 10.0 Build 21296; UI render: Skia/Raster; VCL: win
Locale: es-ES (es_ES); UI: en-US Calc: CL

Sometime profile gets corrupted with upgrades.
Comment 6 Maarten 2021-02-15 14:28:53 UTC
Thanks for the swift replies. Did a fully clean install on other Windows 10 machine.. 

Results are unfortuneatly the same. After using about 10 different styles (headings,to create index), the widget freezes again. As reporter earlier, only solution that works so far is closing the document and reopening it again..
Comment 7 m_a_riosv 2021-02-15 17:37:14 UTC
I have tested again, and I can't see the issue.

Can you attach a sample file with detailed step on how to reproduce the problem.

To be sure it is not a graphics issue, please play a bit with Menu/Tools/Options/LibreOffice/View - Graphics Output.
Comment 8 Buovjaga 2022-02-02 15:24:01 UTC
(In reply to m.a.riosv from comment #7)
> I have tested again, and I can't see the issue.
> 
> Can you attach a sample file with detailed step on how to reproduce the
> problem.
> 
> To be sure it is not a graphics issue, please play a bit with
> Menu/Tools/Options/LibreOffice/View - Graphics Output.

Setting to needinfo while we wait.
Comment 9 QA Administrators 2022-08-02 03:31:21 UTC Comment hidden (obsolete)
Comment 10 QA Administrators 2022-09-02 03:39:36 UTC
Dear Maarten,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp