Bug 140540 - Crash in: mergedlo.dll trying to do mail merge print.
Summary: Crash in: mergedlo.dll trying to do mail merge print.
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.1.0.3 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-02-19 16:48 UTC by kevin
Modified: 2021-10-21 03:36 UTC (History)
1 user (show)

See Also:
Crash report or crash signature: ["mergedlo.dll"]


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Description kevin 2021-02-19 16:48:51 UTC
This bug was filed from the crash reporting server and is br-3f5b802a-137b-466e-a7db-c6cc6d1450c4.
=========================================

I get a crash when I try to print a mail merge document. Sometimes it works, but mostly it crashes. I've tried the same odt/ods files on two different machines, so it's not something that clearing the profile, or resetting to factory settings would help.
Comment 1 Xisco Faulí 2021-03-22 14:40:00 UTC
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. 
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
(Please note that the attachment will be public, remove any sensitive information before attaching it. 
See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)
Comment 2 QA Administrators 2021-09-20 03:43:32 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2021-10-21 03:36:52 UTC
Dear kevin,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp