Bug 140772 - Crash when working on QR-Codes
Summary: Crash when working on QR-Codes
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected)
Hardware: All All
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: QR-code
  Show dependency treegraph
Reported: 2021-03-03 10:55 UTC by Steve Lawson
Modified: 2021-10-19 03:42 UTC (History)
2 users (show)

See Also:
Crash report or crash signature: ["swlo.dll"]
Regression By:


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Description Steve Lawson 2021-03-03 10:55:07 UTC
This bug was filed from the crash reporting server and is br-3998eb2d-72c7-42eb-bc69-303e3e472e96.
I was trying to resize a QR code I had just created [and, actually, I had created two]. When I created it the caret was in the Footer section, because I was trying to put a QR code in the footer [silly me!].  The sequence of events that lead up to the crash are [as far as I can remember]:
- Using mouse, click to open the footer on a page with a custom page style
- Create a QR code with max error correction.
- Create another QR code, with same URL, but with lowest error correction.
- With mouse, click and drag one QR code box, off the other QR code box [so you can see how they differ -- i.e. the very reason for creating the two].  It turns out, the QR code box that was dragged was the one with the Least complexity of pattern [I'm assuming that's the one with the lowest level of error correction]
- With mouse Click on QR code box that wasn't dragged.
- With mouse, while holding down the Shift key, attempt to drag the bottom-left resize dot with the intent of sizing it smaller.
- In reaction to the QR code box not changing size, try again with the sizing effort.
- Still no change in size, so try sizing it with the Upper-Left sizing dot.  This may have been when the crash occurred, OR it might have been while I was moving the mouse pointer TO the Upper-Left dot [I don't actually remember if I starting sizing it, or not.  The sudden vanishing of everything you're working on, kind of does that to the memory!!!]
Comment 1 Roman Kuznetsov 2021-03-20 18:27:08 UTC
Please attach your file with those QR codes here
Comment 2 QA Administrators 2021-09-18 03:28:51 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2021-10-19 03:42:32 UTC
Dear Steve Lawson,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team