On a Thinkpad and in xenialpup64-7.5 and libreoffice 7.0.4.2, and having installed the helppack, I cannot get the help in the menu. I get the following message by invoking in a terminal and clicking on "help"(CRs added for clarity): <?xml version="1.0"?> <env:Envelope xmlns:env="http://www.w3.org/2001/12/soap-envelope"> <env:Body xmlns:rox="http://rox.sourceforge.net/SOAP/ROX-Filer"> <env:Fault xmlns:rpc="http://www.w3.org/2001/12/soap-rpc" xmlns:env="http://www.w3.org/2001/12/soap-envelope"> <faultcode>Failed</faultcode> <faultstring>'/tmp/lu18567wqtr45.tmp/NewHelp0.html' is not a valid URI</faultstring> </env:Fault> </env:Body> </env:Envelope> What do I do to fix it?
How did you install LibreOffice 7.0 ? Did you install from deb, as snap or something else ? What is "xenialpup64-7.5" ? Please could you provide version information ? In menu Help > About LibreOffice, click on the button near "Version information" and paste here. Status has been set to NEEDINFO, please set it back to UNCONFIRMED once requested information has been provided. Best regards. JBF
Direct answer from reporter: > 1) I installed from *.deb, both LibreOffice and the Help file. DEB is the > preferred installation method for Puppy linux. > > 2) Xenialpup64-7.5 is the 7.5 version of a 64-bit "flavor" of puppy linux based > on Xenial Ubuntu. It uses kernel 4.9.58 > > 3) I have used LibreOffice for years, currently 7.0. (7.0.4.2 as of now) cut-&- > paste follows: > > Version: 7.0.4.2 > Build ID: dcf040e67528d9187c66b2379df5ea4407429775 > CPU threads: 4; OS: Linux 4.9; UI render: default; VCL: gtk3 > Locale: en-US (en_US.UTF-8); UI: en-US > Calc: threaded > > 4) I will update to the latest (I think 7.1) soon. > > Sorry I took so long to answer; got a bounce message from bugzilla > > Yours, Karl >
LibreOffice uses XDG to send commands to desktop applications. https://www.freedesktop.org/wiki/Software/xdg-utils/ Please post here the output of the command xdg-settings get default-web-browser it should return something like "firefox.desktop" or more generally "<browser>.desktop". to double check: sudo xdg-settings check default-web-browser firefox.desktop
Dear Karl Schinke, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Karl Schinke, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp