Bug 140928 - Losing Context while Clicked Into Text Box Causes Crash?
Summary: Losing Context while Clicked Into Text Box Causes Crash?
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
7.0.4.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-03-09 19:47 UTC by Sarah Szabo
Modified: 2022-02-05 03:43 UTC (History)
1 user (show)

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Description Sarah Szabo 2021-03-09 19:47:20 UTC 
The issue is this:

Lets say I have a slide. If I enter the context of a text box and then switch context using ALT + TAB or click into another monitor, Impress freezes and then crashes. This happens every time.

If I am not in a text box, there is no crash.

I've made a video of what happens here: https://youtu.be/eGZLEfCzP0U

(Also I have no idea how fast the turn around time is for a bug like this (I'm using impress for work reasons). I would imagine that it is relativly trivial to find it since it happens all the time, but is it like in the next update or something?)

Version: 7.0.4.2
Build ID: 00(Build:2)
CPU threads: 12; OS: Linux 5.11; UI render: default; VCL: kf5
Locale: en-US (en_US.UTF-8); UI: en-US
7.0.4-1
Calc: threaded


System Hardware Info:
System:
  Host: MidnightStarSign Kernel: 5.11.1-1-MANJARO x86_64 bits: 64 compiler: gcc 
  v: 10.2.1 Desktop: KDE Plasma 5.21.1 Distro: Manjaro Linux 
Machine:
  Type: Desktop Mobo: ASUSTeK model: PRIME X570-PRO v: Rev X.0x 
  serial: <superuser required> UEFI: American Megatrends v: 1407 date: 04/02/2020 
CPU:
  Info: 6-Core model: AMD Ryzen 5 3600 bits: 64 type: MT MCP arch: Zen 2 rev: 0 
  L2 cache: 3 MiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 103847 
  Speed: 4324 MHz min/max: 2200/5795 MHz boost: enabled Core speeds (MHz): 1: 4324 
  2: 4325 3: 4325 4: 4325 5: 4323 6: 4325 7: 4325 8: 4324 9: 4325 10: 4325 11: 4325 
  12: 4324 
Graphics:
  Device-1: AMD Navi 10 [Radeon RX 5600 OEM/5600 XT / 5700/5700 XT] vendor: ASRock 
  driver: amdgpu v: kernel bus ID: 0c:00.0 
  Display: x11 server: X.Org 1.20.10 driver: loaded: amdgpu,ati 
  unloaded: modesetting,radeon resolution: 1: 1920x1080~60Hz 2: 1920x1080~60Hz 
  3: 1920x1080~60Hz 
  OpenGL: 
  renderer: AMD Radeon RX 5600 XT (NAVI10 DRM 3.40.0 5.11.1-1-MANJARO LLVM 11.1.0) 
  v: 4.6 Mesa 20.3.4 direct render: Yes 
Audio:
  Device-1: AMD Navi 10 HDMI Audio driver: snd_hda_intel v: kernel bus ID: 0c:00.1 
  Device-2: AMD Starship/Matisse HD Audio vendor: ASUSTeK driver: snd_hda_intel 
  v: kernel bus ID: 0e:00.4 
  Device-3: ASUSTek ASUS AI Noise-Cancelling Mic Adapter type: USB 
  driver: hid-generic,snd-usb-audio,usbhid bus ID: 5-5:4 
  Device-4: Microdia USB 2.0 Camera type: USB driver: snd-usb-audio,uvcvideo 
  bus ID: 7-1:2 
  Device-5: Schiit Audio Schiit Modi 3+ type: USB driver: snd-usb-audio 
  bus ID: 7-2:3 
  Device-6: JMTek LLC. Plugable USB Audio Device type: USB 
  driver: hid-generic,snd-usb-audio,usbhid bus ID: 3-2:3 
  Sound Server: ALSA v: k5.11.1-1-MANJARO 
Network:
  Device-1: Intel I211 Gigabit Network vendor: ASUSTeK driver: igb v: kernel 
  port: f000 bus ID: 06:00.0 
  IF: enp6s0 state: up speed: 1000 Mbps duplex: full mac: 24:4b:fe:5b:08:2a 
Bluetooth:
  Device-1: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) type: USB 
  driver: btusb v: 0.8 bus ID: 3-5.3:9 
  Message: Required tool hciconfig not installed. Check --recommends 
Drives:
  Local Storage: total: 3.69 TiB used: 2.31 TiB (62.7%) 
  ID-1: /dev/nvme0n1 vendor: Western Digital model: WDS100T3X0C-00SJG0 
  size: 931.51 GiB temp: 45.9 C 
  ID-2: /dev/nvme1n1 vendor: Western Digital model: WDS100T2B0C-00PXH0 
  size: 931.51 GiB temp: 43.9 C 
  ID-3: /dev/sda vendor: Seagate model: ST2000LM015-2E8174 size: 1.82 TiB 
  ID-4: /dev/sdb type: USB model: N/A size: 29.3 GiB 
  ID-5: /dev/sdh type: USB vendor: Toshiba model: TransMemory size: 14.92 GiB 
  ID-6: /dev/sdi type: USB vendor: SanDisk model: Gaming Xbox 360 size: 7.48 GiB 
Partition:
  ID-1: / size: 767 GiB used: 612.85 GiB (79.9%) fs: btrfs dev: /dev/dm-0 
  mapped: luks-466d5812-64c7-4a28-bcc4-a1a5adfa9450 
  ID-2: /boot/efi size: 511 MiB used: 26.1 MiB (5.1%) fs: vfat dev: /dev/nvme0n1p1 
  ID-3: /home size: 767 GiB used: 612.85 GiB (79.9%) fs: btrfs dev: /dev/dm-0 
  mapped: luks-466d5812-64c7-4a28-bcc4-a1a5adfa9450 
Swap:
  ID-1: swap-1 type: partition size: 64 GiB used: 5.71 GiB (8.9%) dev: /dev/dm-1 
  mapped: luks-81b2dc57-06f5-4471-b484-77c3a516f307 
Sensors:
  System Temperatures: cpu: 44.4 C mobo: N/A gpu: amdgpu temp: 46.0 C 
  Fan Speeds (RPM): N/A gpu: amdgpu fan: 0 
Info:
  Processes: 589 Uptime: 1d 3h 59m Memory: 31.33 GiB used: 20.17 GiB (64.4%) 
  Init: systemd Compilers: gcc: 10.2.0 clang: 11.1.0 Packages: 1893 Shell: Bash 
  v: 5.1.0 inxi: 3.3.01
Comment 1 Sarah Szabo 2021-03-09 21:46:15 UTC 
In addition to the last post I made, I've also discovered that trying to Inseert -> Hyperlink also fails 100% of the time. 9Probably for similar reasons)
Comment 2 Sarah Szabo 2021-03-10 03:41:35 UTC 
Bug also present on:

Version: 7.1.0.3 / LibreOffice Community
Build ID: 10(Build:3)
CPU threads: 12; OS: Linux 5.11; UI render: default; VCL: kf5
Locale: en-US (en_US.UTF-8); UI: en-US
7.1.0-2
Calc: threaded
Comment 3 Xisco Faulí 2021-07-07 11:11:19 UTC 
Hello Sarah,
Thanks for reporting this issue.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
Comment 4 QA Administrators 2022-01-05 03:40:18 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2022-02-05 03:43:42 UTC 
Dear Sarah Szabo,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp