Bug 141274 - Error Saving Document When Picture Pasted from Spectacle
Summary: Error Saving Document When Picture Pasted from Spectacle
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.1.1.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-03-26 21:41 UTC by Sarah Szabo
Modified: 2023-07-15 03:13 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Bug Window (7.38 KB, image/png)
2021-03-26 21:41 UTC, Sarah Szabo
Details

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Description Sarah Szabo 2021-03-26 21:41:31 UTC
Created attachment 170776 [details]
Bug Window

Create document -> save text in it (everything is ok)

Same document -> open spectacle (on KDE it's KDE's default screen grabber tool) -> take picture -> copy to clipboard -> paste in writer -> save - Error saving the document General Error General I/O error.

Bug is repeatable and happens every time.

LO Verison:
Version: 7.1.1.2 / LibreOffice Community
Build ID: 10(Build:2)
CPU threads: 12; OS: Linux 5.11; UI render: default; VCL: kf5
Locale: en-US (en_US.UTF-8); UI: en-US
7.1.1-1
Calc: threaded

System Specs:

System:
  Host: MidnightStarSign Kernel: 5.11.6-1-MANJARO x86_64 bits: 64 compiler: gcc 
  v: 10.2.0 Desktop: KDE Plasma 5.21.3 Distro: Manjaro Linux base: Arch Linux 
Machine:
  Type: Desktop Mobo: ASUSTeK model: PRIME X570-PRO v: Rev X.0x 
  serial: <superuser required> UEFI: American Megatrends v: 1407 
  date: 04/02/2020 
CPU:
  Info: 6-Core model: AMD Ryzen 5 3600 bits: 64 type: MT MCP arch: Zen 2 rev: 0 
  cache: L2: 3 MiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 103833 
  Speed: 4324 MHz min/max: 2200/4325 MHz boost: enabled Core speeds (MHz): 
  1: 4324 2: 4324 3: 4325 4: 4325 5: 4324 6: 4325 7: 4324 8: 4319 9: 4324 
  10: 4324 11: 4324 12: 4324 
Graphics:
  Device-1: AMD Navi 10 [Radeon RX 5600 OEM/5600 XT / 5700/5700 XT] 
  vendor: ASRock driver: amdgpu v: kernel bus-ID: 0c:00.0 
  Display: x11 server: X.Org 1.20.10 driver: loaded: amdgpu,ati 
  unloaded: modesetting,radeon resolution: 1: 1920x1080~60Hz 2: 1920x1080~60Hz 
  3: 1920x1080~60Hz 
  OpenGL: renderer: AMD Radeon RX 5600 XT (NAVI10 DRM 3.40.0 5.11.6-1-MANJARO 
  LLVM 11.1.0) 
  v: 4.6 Mesa 20.3.4 direct render: Yes 
Audio:
  Device-1: AMD Navi 10 HDMI Audio driver: snd_hda_intel v: kernel 
  bus-ID: 0c:00.1 
  Device-2: AMD Starship/Matisse HD Audio vendor: ASUSTeK driver: snd_hda_intel 
  v: kernel bus-ID: 0e:00.4 
  Device-3: JMTek LLC. Plugable USB Audio Device type: USB 
  driver: hid-generic,snd-usb-audio,usbhid bus-ID: 3-2:3 
  Device-4: ASUSTek ASUS AI Noise-Cancelling Mic Adapter type: USB 
  driver: hid-generic,snd-usb-audio,usbhid bus-ID: 5-5:4 
  Device-5: Microdia USB 2.0 Camera type: USB driver: snd-usb-audio,uvcvideo 
  bus-ID: 7-1:2 
  Device-6: Schiit Audio Schiit Modi 3+ type: USB driver: snd-usb-audio 
  bus-ID: 7-2:3 
  Sound Server-1: ALSA v: k5.11.6-1-MANJARO running: yes 
  Sound Server-2: JACK v: 0.125.0 running: no 
  Sound Server-3: PulseAudio v: 14.2 running: yes 
  Sound Server-4: PipeWire v: 0.3.23 running: yes 
Network:
  Device-1: Intel I211 Gigabit Network vendor: ASUSTeK driver: igb v: kernel 
  port: f000 bus-ID: 06:00.0 
  IF: enp6s0 state: up speed: 1000 Mbps duplex: full mac: 24:4b:fe:5b:08:2a 
Bluetooth:
  Device-1: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) type: USB 
  driver: btusb v: 0.8 bus-ID: 3-5.3:9 
  Report: This feature requires one of these tools: hciconfig/bt-adapter 
Drives:
  Local Storage: total: 3.69 TiB used: 2.41 TiB (65.3%) 
  ID-1: /dev/nvme0n1 vendor: Western Digital model: WDS100T3X0C-00SJG0 
  size: 931.51 GiB temp: 45.9 C 
  ID-2: /dev/nvme1n1 vendor: Western Digital model: WDS100T2B0C-00PXH0 
  size: 931.51 GiB temp: 43.9 C 
  ID-3: /dev/sda vendor: Seagate model: ST2000LM015-2E8174 size: 1.82 TiB 
  ID-4: /dev/sdb type: USB model: N/A size: 29.3 GiB 
  ID-5: /dev/sdh type: USB vendor: Toshiba model: TransMemory size: 14.92 GiB 
  ID-6: /dev/sdi type: USB vendor: SanDisk model: Gaming Xbox 360 size: 7.48 GiB 
Partition:
  ID-1: / size: 767 GiB used: 688.73 GiB (89.8%) fs: btrfs dev: /dev/dm-0 
  mapped: luks-466d5812-64c7-4a28-bcc4-a1a5adfa9450 
  ID-2: /boot/efi size: 511 MiB used: 26.1 MiB (5.1%) fs: vfat 
  dev: /dev/nvme0n1p1 
  ID-3: /home size: 767 GiB used: 688.73 GiB (89.8%) fs: btrfs dev: /dev/dm-0 
  mapped: luks-466d5812-64c7-4a28-bcc4-a1a5adfa9450 
Swap:
  ID-1: swap-1 type: partition size: 64 GiB used: 3.29 GiB (5.1%) dev: /dev/dm-1 
  mapped: luks-81b2dc57-06f5-4471-b484-77c3a516f307 
Sensors:
  System Temperatures: cpu: 52.1 C mobo: N/A gpu: amdgpu temp: 48.0 C 
  Fan Speeds (RPM): N/A gpu: amdgpu fan: 0 
Info:
  Processes: 569 Uptime: 7h 38m Memory: 31.33 GiB used: 27.14 GiB (86.6%) 
  Init: systemd Compilers: gcc: 10.2.0 clang: 11.1.0 Packages: 1915 Shell: Bash 
  v: 5.1.0 inxi: 3.3.03
Comment 1 V Stuart Foote 2021-03-27 05:23:41 UTC
Does a Paste Special of the "Spectacle" clipboard content offer any clue as to what clipboard formats are available that may work?
Comment 2 Sarah Szabo 2021-03-27 15:02:20 UTC
(In reply to V Stuart Foote from comment #1)
> Does a Paste Special of the "Spectacle" clipboard content offer any clue as
> to what clipboard formats are available that may work?

I tried to do a paste special, but nothing appears. (If I do a regular paste, the image appears immediatly. I also tried to get the text that is pasted by trying to paste into text editor, ditto on nothing)

I'm not sure how spectacle is able to paste an image without making a file, and I'm not sure what is pasted when an image is pasted from it.

It can be replicated with (in a Manjaro KDE Virtual Machine; all KDE desktops come with spectacle):
Spectacle -> Take screenshot -> copy to clipboard -> try to paste into Libreoffice.
Comment 3 QA Administrators 2021-03-28 03:37:56 UTC Comment hidden (obsolete)
Comment 4 Luboš Luňák 2022-02-23 10:05:53 UTC
I cannot reproduce (LO 7.2.3.2, Spectacle 20.04.2).
Comment 5 Buovjaga 2022-12-15 12:17:22 UTC
No problem here with copying from Spectacle and saving. Do you still see this with the latest version?

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.

Arch Linux 64-bit, X11
Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: a365b4850299778992350c690b064728be6b74ef
CPU threads: 8; OS: Linux 6.0; UI render: default; VCL: kf5 (cairo+xcb)
Locale: fi-FI (fi_FI.UTF-8); UI: en-US
Calc: threaded Jumbo
Built on 15 December 2022
Comment 6 QA Administrators 2023-06-14 03:12:53 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2023-07-15 03:13:25 UTC
Dear Sarah Szabo,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp