Bug 142013 - It claims that a previously opened file does not exist.
Summary: It claims that a previously opened file does not exist.
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.0.5.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-05-01 10:22 UTC by Attila Pogány
Modified: 2022-11-12 03:36 UTC (History)
2 users (show)

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Crash report or crash signature:


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Description Attila Pogány 2021-05-01 10:22:21 UTC
Description:
The machine (PC, Intel i3) has two operating systems, Win10 and Ubuntu 20.10. The file to open is on the Win10 partition, the Libre Office Linux partition. The previously opened file sometimes cannot be opened by Libre Office, claiming that it does not exist. A long-standing mistake. 

Steps to Reproduce:
1.I open a file with Libre Office.
2.I went and closed the file.
3.Next time, I will select from the previously opened files and try to open them. 
4.An error message appears stating that the file does not exist. 

Actual Results:
I can use a file manager to open the file.

Expected Results:
The error does not always appear, it is random.


Reproducible: Sometimes


User Profile Reset: No



Additional Info:
It would be nice to be able to upload screenshots of the error somewhere.
Comment 1 V Stuart Foote 2021-05-01 14:30:31 UTC
(In reply to Attila Pogány from comment #0)

> Additional Info:
> It would be nice to be able to upload screenshots of the error somewhere.

Once a BZ issue is created, just revisit the link and use the "Add an attachment" link to upload. PNG or JPEG preferred for screen clips, but any formats / any media types (including screen casts, animated GIFs).
Comment 2 Buovjaga 2022-04-14 13:28:44 UTC
Was the file in a network drive or an external drive?
Comment 3 QA Administrators 2022-10-12 03:31:16 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2022-11-12 03:36:48 UTC
Dear Attila Pogány,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp