Bug 142292 - Calc Fails to Load Component
Summary: Calc Fails to Load Component
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
7.1.1.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-05-14 18:34 UTC by Tim Wright
Modified: 2021-12-18 03:47 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Tim Wright 2021-05-14 18:34:20 UTC
Calc does not launch. 

Error message: Component cannot be loaded, possibly broken or incomplete installation.
Full error message:

 loading component library <file:///usr/lib64/libreoffice/program/../program/libsclo.so> failed /home/abuild/rpmbuild/BUILD/libreoffice-7.1.1.2/cppuhelper/source/shlib.cxx:298.
Comment 1 Tim Wright 2021-05-14 18:35:45 UTC
Problem occurred after an update on 12 May 2021.
Comment 2 Roman Kuznetsov 2021-05-15 16:10:47 UTC
please write here an info from LibreOffice's Help->About dialog
Comment 3 Tim Wright 2021-05-15 17:43:53 UTC
LibreOffice Calc did not launch but went directly to the error message. The application never ran. This only effected Calc. Impress and Writer function. I didn't test any other applications. 

The OS is SUSE 15.2 Leap running on an Intel Core i3 processor in a Lenovo tower. 

The problem occurred after an update to LibreOffice on 12 May. After reporting the bug, LibreOffice crashed, then re-started itself. At that time, Calc began working again. The crash did not report any specific problem, and if there is a log file, I'll be happy to send it. Tell me where to find it.
Comment 4 m_a_riosv 2021-05-16 00:27:04 UTC
Please test with a clean profile, Menu/Help/Restart in Safe Mode
Comment 5 QA Administrators 2021-11-17 05:12:58 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2021-12-18 03:47:32 UTC
Dear Tim Wright,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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